Box Office Assistant

3 days ago

Ottawa, Canada Ottawa Festival Network Full time

**Contract Length**: 26 Weeks (six months) **Start Date**: ASAP End Date: After 26 weeks

**Work Schedule**: 4 business days / 32 hours per week **Work Location**: Downtown Office

**Job Summary**: Reporting to the Artistic Producer, Festival Coordinator and Box Office Coordinator, provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information calls, mail-outs, and on-site box-office duties.

**Responsibilities**:

- Respond to phone inquiries to provide information and/or sell tickets.
- Process purchases and print, mail or set aside for pick-up.
- Update and maintain the database.
- Complete all tasks necessary to operate the on-site and office box office.
- All other duties as assigned.

**Skills and Qualifications**:

- Should have training or previous experience in administration and customer service.
- Must possess strong written and verbal skills in English, French is a strong asset.
- Must be able to meet deadlines, perform under pressure, and be a team player.
- Must be computer literate.

**Additional Qualifications Required**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
1. An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)

2. Live in Ontario

3. Legally authorized to work in Canada

4. Have one, or both, of the following criteria:
a. Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)

b. Paid employee payroll premiums, i.e., employed in Canada, in five of any five of the last ten years while earning an annual income of at least $2000 (gross).

**Remuneration**:
$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.

**Job Type**: Fixed term contract
Contract length: 26 weeks

**Salary**: $19.37 per hour

Schedule:

- 8 hour shift

Work Location: One location

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