Lumber Yard/warehouse Leader

2 weeks ago

Vaughan, Canada Payzant Building Products Ltd Full time

LUMBER YARD/WAREHOUSE LEADER

Home Hardware is Canada’s largest independent hardware and building supplies retailer. We are also home to a supportive workforce dedicated to helping all our customers with quality products and exceptional service.

Assist customers in selecting & loading materials needed while maintaining a clean and safe lumber yard. Ensure that products are properly stocked and ready to be purchased. Manage the operations of a busy lumber yard environment.

**Responsibilities**:

- Leads department by demonstrating the highest standards of safety, customer service and merchandising.
- Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks.
- Addresses customer concerns about products and services rendered.
- Handles associate and customer concerns in a fair and professional manner.
- Manages associate performance through feedback and identifies training opportunities.
- Actively seek to resolve any concerns while adhering to the company policy and standards.

**Requirements**:

- Can manage changing priorities in a fast-paced environment.
- Motivates others through their positive attitude to always be improving.
- Demonstrates the drive and commitment needed to reach goals.
- Experience in retail sales and supervision is preferred.
- A knowledge of department products is an asset.
- Strong understanding of business goals and standards for customer service.

Qualifications:

- Retail management experience
- Excellent communication skills, both verbal and written.
- Exceptional customer service skills
- Exceptional leadership skills
- Organizational/planning and analytical skills

We Offer:

- Medical, Dental, Vision
- Employee Discount
- Employee and Family Assistance Plan
- Continuous learning through a training and development plan

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