Front Desk Agent
2 weeks ago
Job Overview
The Best Western Plus Durham Hotel & Conference Centre. is a leading hotel in our in the region. We're proud to announce that we are now hiring a Front Desk Agent to help us keep growing. If you're excited to be part of a winning team, this is a perfect place to get ahead.
Responsibilities for Front Desk Agent:
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
Qualifications for Front Desk Agent
- High school diploma or college equivalent
- Excellent customer service skills
- Amazing interpersonal abilities
- Top-of-the-line organizational skills
- Ability to handle multiple tasks at once
- Amazing time management skills
- A degree in hotel management is preferred
- Incredibly detail oriented
- Able to work nights and weekends
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: $16.25 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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