Assistant, Private Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit
- What You’ll Be Doing

The Private Banking Associate provides support to one or more Private Banking Advisor teams. The primary responsibility of this role is to provide exceptional service to UHNW Private Banking clients at CIBC's flagship by assisting them with their transactional banking needs and respond to their queries. The employee will assist clients with their overall banking needs including lending, borrowing, investing or commercial lending in nature.
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How You’ll Succeed- Client Service - Effectively deal with any client issues, concerns or problems promptly. Service the financial needs of existing clients when the Private Banking Advisor is not available (including sale of high value products and services within established guidelines).- Operational Excellence - Respond to incoming clients requests to process wires/cables and visa, tax and bill payments, and ensure requests get completed. Complete complex investigations for clients concerning account activity. Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. Strong client service orientation. Strong attention to detail and accuracy. Strong communication/business writing skills required to respond to client inquiries- You can demonstrate experience with loan, mortgage, and investment products sufficient to respond to general customer inquiries. Working knowledge of branch routine and operations of other departments and CIBC partners, sufficient to address client inquires adequately and/or refer to appropriate source.- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to know- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

London-255 Queens Ave. #2100

Employment Type

Regular

Weekly Hours

37.5

Skills

Customer Experience (CX), Customer Service, Office Administration, Prioritization, Private Banking, Product Knowledge, Reception Duties