Claims Examiner

The Position:
The Claims Examiner, is responsible for overall handling and disposition of non-complex Casualty, Lenders and property Claims. The Examiner will analyze coverage, monitor claim developments, investigate the claim including legal and damage analysis, negotiate settlements and make reserve recommendations. They will work closely with Underwriters, Actuaries and the Claims team to communicate claim developments and trends.

Job Responsibilities:
Specific duties include but not limited to the below:

- Manage Claims in which Arch is the primary and / or excess carrier. This requires review and assessment of coverage, liability and damages in jurisdictions throughout Canada.
- Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
- Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
- Develop and implement strategy to resolve matters of liability and damages of a particular case
- Maintain contact with the Insured, Independent Adjuster assigned, claim staff, business line leader, underwriter, and defense counsel, program manager and broker
- Investigate claim and review the insureds' materials, pleadings, and other relevant documents
- Identify and review of each jurisdiction's applicable statutes, rules, and case law
- Review litigation materials including discovery and expert's reports
- Analyze, and direct risk transfer, additional insured issues and contractual indemnity issues
- Retain counsel when necessary and direct counsel in accordance with resolution strategy
- Analyze coverage, liability and damages for purposes of assessing and recommending reserves
- Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
- Travel to and from locations within the Canada to attend mediations, trials, and other proceedings relevant to the resolution of the matter
- Negotiate resolution of claims
- Review and pay bills, invoices and process indemnity payments.
- Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from insured, counsel, underwriters, brokers, and senior management regarding claims

Required Skills/Experience:

- FCIP / CIP, CRM designation or equivalent, Undergraduate degree required
- 2 - 4 years of working experience with commercial accounts.
- Exceptional communication (written and verbal), influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
- Strong evaluation and negotiation skills
- Ability to work well independently and in a team environment
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

The Company:
Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With nearly 20 years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.