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Front Desk Agent
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**P**lace of work**: 300 Chem. du Golf, Verdun, QC H3E 1A8
**Status**: Part-time
**Schedule Type**: Evening and Week-end
**Salary**: Starting at 18$ per hour
Established in 1971, this impressive sports complex offers its members 20 tennis courts as well as a sports center of more than 10,000 square feet located just minutes from downtown Montreal and the South Shore. You would find a team of passionate professionals entirely devoted to its members.
Under the authority of the Director of Member Services, the receptionist will be responsible for welcoming clients of the tennis or fitness area, handling all reception tasks, and performing any other related tasks within their role.
- Take reservations.
- Make reservations, court or lesson cancellations, and other bookings.
- Provide information about the club, various memberships, and any other relevant information for clients.
- Promote the club's products and services.
- Collect payments for offered services.
- Address inquiries regarding establishment services.
- Direct incoming calls.
- Handle customer complaints.
- Perform any other tasks related to customer service.
**Qualifications and Skills**:
- Ability to work in a team.
- Ability to work under pressure.
- Flexibility to work varying schedules.
- Resourceful.
- Knowledge of local attractions and the city in general.
- Strong customer orientation.
- Ability to identify customer needs.
- A degree in administration is an asset.
- 1 to 2 years of experience in a similar position.
- Teamwork ability.
**Languages**: Bilingualism (spoken and written French and English) is required for this position, as we serve an international clientele.
**_ Who are we:_**
**_ Why join our team:_**
- Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more._
- Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company._
- We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you._
