Front Desk Agent
3 days ago
Boutique Hotel in Downtown Montreal
We are seeking a skilled and enthusiastic Front Desk Agent and Night Auditor to join our team at our boutique hotel in downtown Montreal. As a Front Desk Agent and Night Auditor, you will be responsible for providing exceptional customer service to our guests, checking them in and out of the hotel, assisting with guest inquiries, and handling financial transactions.
**Responsibilities**:
- Provide friendly, welcoming, and efficient service to our guests at all times
- Assist with check-in and check-out processes
- Respond to guest inquiries and provide information about the hotel, local area, and amenities
- Process financial transactions, including room charges and payments
- Balance cash drawer and complete financial reports at the end of the shift
- Ensure the safety and security of guests and hotel property
- Perform other duties as assigned by management
**Requirements**:
- Excellent customer service skills and the ability to communicate effectively with guests and team members
- Previous experience in a similar role is preferred
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Strong attention to detail and accuracy in financial transactions
- Familiarity with hotel property management systems (PMS) is a plus
- Fluency in English and French is required
If you are a team player with a positive attitude, a passion for customer service, and an eagerness to learn, we would love to hear from you. We offer competitive wages, opportunities for advancement, and a friendly work environment.
To apply, please submit your resume and cover letter, including your availability and salary expectations. Only those selected for an interview will be contacted.
We are an equal opportunity employer and welcome all qualified applicants.
**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week
**Salary**: $16.00-$22.00 per hour
**Benefits**:
- Flexible schedule
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
**Experience**:
- customer service: 1 year (required)
- Hotel experience: 1 year (preferred)
**Language**:
- French (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (preferred)
- Day Shift (preferred)
Work Location: In person
-
Front Desk Agent
2 weeks ago
Montréal, Canada Club Med Full time**Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...
-
Front Desk Agent
1 week ago
Montréal, Canada Club Med Full timeYou are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...
-
Front Desk Agent
2 weeks ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
2 weeks ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
5 days ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
6 days ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
1 week ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
8 hours ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
1 week ago
Montréal, Canada Quality Inn Centre-Ville Montreal Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. **Job Duties**: - Maintains an inventory of vacancies,...
-
Front Desk Security Agent
3 days ago
Montréal, Canada Santelli Asset Management Full timeWe are seeking **professional and customer-focused Front Desk Security Agents** to join our team at luxury condominium buildings in Downtown and Outremont. This position is critical in ensuring the safety and security of residents while delivering outstanding customer service. **Key Responsibilities**: - Greet and assist residents, guests, and visitors...