Current jobs related to Analyst Iii, Network Infrastructure - Guelph - University of Guelph
-
Senior Network Infrastructure Analyst
3 weeks ago
Guelph, Canada University of Guelph Full timeA recognized educational institution in Ontario seeks a Senior Analyst for Networking to manage network hardware and support various IT services. This role involves maintaining network infrastructure, mentoring peers, and leading projects to enhance connectivity at multiple campus locations. Ideal candidates will have a degree in IT and relevant network...
-
Senior Network Infrastructure Analyst
3 weeks ago
Guelph, Canada University of Guelph Full timeA recognized educational institution in Ontario seeks a Senior Analyst for Networking to manage network hardware and support various IT services. This role involves maintaining network infrastructure, mentoring peers, and leading projects to enhance connectivity at multiple campus locations. Ideal candidates will have a degree in IT and relevant network...
-
Senior Network Infrastructure Analyst
3 weeks ago
Guelph, Canada Ontario University Athletics Full timeA leading educational institution is looking for a Senior Analyst to manage and support their network infrastructure. The role involves maintaining network hardware, leading projects, and mentoring staff. Candidates should possess a Bachelor's degree in Computer Science or related field with extensive experience in network administration and enterprise...
-
Senior Network Infrastructure Analyst
3 weeks ago
Guelph, Canada Ontario University Athletics Full timeA leading educational institution is looking for a Senior Analyst to manage and support their network infrastructure. The role involves maintaining network hardware, leading projects, and mentoring staff. Candidates should possess a Bachelor's degree in Computer Science or related field with extensive experience in network administration and enterprise...
-
Senior Network Infrastructure Analyst
3 weeks ago
Guelph, Canada Ontario University Athletics Full timeA leading educational institution is looking for a Senior Analyst to manage and support their network infrastructure. The role involves maintaining network hardware, leading projects, and mentoring staff. Candidates should possess a Bachelor's degree in Computer Science or related field with extensive experience in network administration and enterprise...
-
Analyst III, Systems Management
4 days ago
Guelph, Canada University of Guelph Full timeDepartment: Technology OperationsThis position is represented by the agreement between the Professional Staff Association and the University of Guelph If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. Career Opportunities (sapsf.com) General purpose...
-
Analyst III, Storage and Backup
4 hours ago
Guelph, Canada Ontario University Athletics Full timeSelect how often (in days) to receive an alert: Primary Category Page: Staff and Management Division: Computing and Communication Services Requisition ID: 2086 Department Technology Operations This position is represented by the agreement between the Professional Staff Association and the University of Guelph. Internal Applicant Notice If you are a...
-
Network Analyst
2 days ago
Guelph, Canada St. Joseph’s Full time**Network Analyst** **Full-Time, Non-Union** **R/24-41** **The Organization**: St. Joseph’s Health Centre Guelph (SJHCG) is a faith-based organization that is part of St. Joseph’s Health System. We live by our CARE values: Compassion, Accountability, Respect, and Excellence, and embed person - and family-centred care throughout our 240 long-term care...
-
Network Analyst
17 hours ago
Guelph, Canada St. Joseph's Health Centre Guelph Full time**Network Analyst** **Full-Time, Non-Union** **R/24-41** **The Organization**: St. Joseph’s Health Centre Guelph (SJHCG) is a faith-based organization that is part of St. Joseph’s Health System. We live by our CARE values: Compassion, Accountability, Respect, and Excellence, and embed person - and family-centred care throughout our 240 long-term care...
-
Network and Security Analyst
2 days ago
Guelph, Canada Hammond Power Solutions Full time**OVERVIEW** **KEY RESPONSIBILITIES** - Develop an understanding of HPS’s current and target state architecture and participate in implementing a strategy for the technical direction of network architecture. - Work with regional teams to implement and support network infrastructure including all routers, switches, load balancers, routing architecture and...
Analyst Iii, Network Infrastructure
3 weeks ago
**Computing and Communications Services (CCS), the central IT department on campus, provides core IT services and technology solutions to the University of Guelph community. Adept at maintaining Cisco collaboration products and troubleshooting telephony issues, you welcome this opportunity to thrive in a progressive culture focused on learning and development.**
- share ownership and administration of collaboration technologies such as Cisco Call Manager, Cisco IM & Presence, Cisco Expressway, Cisco WebEx and other supporting systems;
- take ownership of the Cisco UCCX call centre environment, Cisco Unity Connection, and Nuance Speech Attendant; and
- participate in network monitoring and tracking.
As an Analyst III, Network Infrastructure, you will also provide second-level support for telephony and user issues that are escalated from the CCS Help Centre, provide project coordination, telephony service documentation (web content & documents), as well as development and documentation of Standard Operating Procedures. Ensuring the accuracy of telecommunication databases and spreadsheets, and preparing purchasing orders for telephony equipment and maintenance renewals will other integral aspects of this position.
**REQUIREMENTS**
To assume the role of **Analyst III, Network Infrastructure, **you must be a skilled, customer service-oriented troubleshooter, calm under pressure and able to deal with changing priorities, and have a profile that includes:
A university degree in computer science or a related field, along with several years’ work experience in a similar role, preferably within an academic environment, or an equivalent combination of education and experience.
Proficiency with maintaining and upgrading Cisco collaboration products, including Call Manager (CUCM/IM&P), Unity Connection, Contact Center (UCCx), Mobile Remote Access (Expressway), PSTN gateways (ISR 3K, ISR 4K), and analog gateways (VG248, VG224).
Proficiency with intermediate computing and network troubleshooting steps, including isolating source issue using DNS, DHCP, user authentication issues vs device configuration, switch vs device issues, etc.
Ability to troubleshoot, diagnose and resolve telephony issues and provide functional guidance.
Proven ability to work effectively both independently and within a team, exhibiting excellent oral and written communications skills.
Excellent personal judgement and organizational skills, with the ability to multitask and prioritize duties while dealing with frequent interruptions.
Exceptional customer service skills and a positive attitude, combined with a high level of diplomacy and professionalism, with the ability to work in a changing environment.
Proficiency with:
- Virtualized environments, i.e. ESXi
- Directory technologies and tools, i.e. Active Directory and LDAP
- Unix/Linux scripting and/or programming
- Cisco WebEx v39/40.x (Meetings, Events & Training).
Schedule:
- 8 hour shift
- Day shift
