Analyst III, Systems Management

Department: Technology OperationsThis position is represented by the agreement between the Professional Staff Association and the University of Guelph If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. Career Opportunities (sapsf.com) General purpose Reporting to the Manager, Systems Management, the Analyst III plays a key role in designing, operating, and improving the University’s enterprise data protection and storage infrastructure. The role has a primary focus on supporting the Rubrik backup platform and enterprise-scale unstructured storage services, working closely with a Senior Analyst to plan, implement, and maintain these critical solutions. Due to the nature of data protection, this position requires a strong background in Windows and Linux server administration, as backups span VMware virtual machines, databases, and file systems. While the primary emphasis is on backup and recovery, the Analyst III will also contribute to Managed Servers operations, including provisioning, configuration, and lifecycle management, as part of a collaborative team. Additional responsibilities include monitoring, automation, and supporting compliance with data protection policies. Duties and Responsibilities A successful candidate will be required to: Serve as the primary operational support lead for the University’s Rubrik backup platform, including configuration, backup SLA management, troubleshooting, and recovery workflows. Collaborate with a Senior Analyst on the design, capacity planning, modernization, and long‑term roadmap of storage and backup services. Manage and maintain VM, database, and file‑level backups across diverse workloads. Support the Cohesity data platform including unstructured storage, off-site data protection, and associated backup/restore operations. Monitor backup success, proactively remediate issues, and conduct root‑cause analysis for failures. Contribute to data protection policy enforcement, retention strategies, and compliance requirements. Participate in the architecture, provisioning, monitoring, and lifecycle management of enterprise servers (Windows Server and Red Hat Enterprise Linux). Support infrastructure hosted on VMware vSphere and associated storage and network components. Assist with incident, problem, and change management processes. Automate operational tasks using tools such as Ansible, Terraform, PowerShell, or Bash. Support evaluation, piloting, and implementation of new technologies. Communicate clearly with clients and technical teams regarding server and data protection needs. Contribute to project planning, requirements gathering, and execution. Participate in after‑hours maintenance windows when required. Requirements Requirements of the position include: Bachelor’s degree in Computer Science, Engineering, or Information Technology or a combination of education and related experience. 3+ years of experience with enterprise storage or backup administration, ideally at scale. Hands‑on experience with enterprise backup platforms (e.g., Rubrik, Commvault, Veeam). Experience with enterprise storage technologies (NAS, SAN, replication, snapshots). Strong understanding of virtualization (VMware) and its integration with storage and backup solutions. Experience administering Windows Server and/or Red Hat Enterprise Linux systems. Familiarity with automation/scripting for operational workflows (Ansible, Bash, PowerShell, Python). Strong analytical skills, communication skills, and the ability to collaborate across technical teams. Preferred qualifications include: Experience with Rubrik Data Protection Platform in a production environments. Experience with Enterprise Scale Unstructured Storage Platforms. Experience with monitoring and logging tools (Nagios, Prometheus, ELK, etc.). Knowledge of cloud-based backup/storage integrations (Microsoft Azure, AWS). Understanding of data protection best practices, cyber‑resilience, and CIS benchmarks. Experience with server hardware platforms (Dell, Cisco UCS) and data‑centre networking concepts. Industry certifications (VMware, Red Hat, Rubrik, Cohesity, Azure, ITIL). Why choose the University of Guelph Comprehensive Extended Health Care Benefits: Immediate enrollment in extended health to cover yourself and your family. Time off: Strong vacation allocation, floater days, and paid time off during the December closure to ensure that you are at your best. Wellness: In addition to extensive wellness programming, the University offers a yearly flexible spending credit that can be allocated to any of the following: Health Spending, Wellness or Professional Development. Learning & Development: Learning and development curriculum and other professional growth opportunities. On-campus Activities: Discounts on food and apparel, fitness programming, access to networking events and team building opportunities. Improve Life: Work that directly impacts a brighter future by turning knowledge into action. Kindly ensure a comprehensive application by submitting both a cover letter and attaching your resume when applying for the position. Employee Type: Regular Position Number: 10686007 Classification: P&M FT- Band 04 Professional/Managerial Salary Bands The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade. At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 01/22/2026 Closing Date: 01/29/2026