District Manager Healthcare Environmental Services

**Company Description**

Sodexo offers a competitive salary range $120,000.00 - $135,000.00. as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Under senior management oversight in your new role as District Manager, you will work with your experience supporting Acute & Non-Acute Care facilities through their Environmental Services programs. You have worked with busy sites, infection control, led a very strong safety culture and managed unionized employees. In your new role, you will provide operational leadership, direction, and guidance to a regional operations team within a segment(s). The role serves as the primary representative for client accounts in the assigned area or district, leads and participates in retention and growth activities within their area of responsibility. The role is accountable and responsible for financial performance, policy and process compliance, health and safety performance, talent management and strategic initiatives. The work covers multiple services or technical areas at multiple clients for a district of moderate complexity/risk/ impact to achieve mid
- and long-term results and leads through multiple layers of management.

**How You’ll Make an Impact**:

- Provides Strategic Leadership in Client/Customer Service Delivery
- Provides operational leadership to an assigned region to ensure compliance with operational initiatives and to meet client satisfaction.
- Develops the district strategic plan and provides input to region/ segment strategic plans
- Owns / manages client contracts; translates region / segment plans into mid
- and long-term district plans; oversees broadly impacting district-level solutions delivery
- Plans and prioritizes district goals/ activities
- Leads new client site openings/ client site closings
- Interprets / analyses / reports information / data and/or synthesizes outputs from others to understand/ influence the clients’ business strategies and to report/ manage district results
- Understands and proactively addresses high complexity mid and long-term multiple-client needs; identifies trends in needs; begins to translate clients’ strategic mid
- and long-term needs into results
- Ensures quality standards set by regulatory bodies and client contracts are achieved across the district
- Visits and inspects current accounts, provides objective feedback based on operational standards.
- Monitors and supports the use of Sodexo management systems and programs.
- Provides input to corporate strategic plans
- Oversees resolution of issues, ensures escalated issues are resolved in alignment with operational plans: Leads the resolution of contentious/ sensitive operational/ technical issues of considerable complexity/ risk/ impact; escalates broadly impacting issues to higher levels and prioritizes and follows through on issues
- Leads and manages district-level procedure and continuous process improvements; provides recommendations for the development/ improvement of policies; Promotes innovation/ continuous improvement within the district

**Oversees District Financials**

- Accountable for developing/managing clients and internal operational budgets
- Anticipates and proactively manages budget management issues
- Approves capital expenditures with authorization level
- Develops New Business and Participates in Sales Process / Client contracts decisions and accountability
- Participates in costing/ negotiating contracts at new clients;
- Develops new business and costs/ negotiates/ recommends for approval new contracts at existing clients and renewed client contracts for own district; oversees client contract changes for own district
- Develops, Manages and Maintains Relationships: Internal
- Develops and manages collaborative relationships with multiple-level contacts including senior management across multiple departments inside and outside of the unit to:

- present information to senior management and potentially executive levels to enable decisions
- report/ communicate highly complex and highly specialized and potentially sensitive management information
- proactively respond to systemic client service delivery/ people issues/ problems by seeking advice and interpretation of policies and facilitating access to internal resources advise on systemic client/ industry risks

**Develops, Manages and Maintains Relationships**

- Has transactional consumer contact to investigate/ rectify escalated issues
- Develops working relationships with vendor contacts to manage vendor contracts and resolve