Guest Services Administrator

2 weeks ago

Waterloo, Canada Massage Addict Waterloo North Full time

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to company growth.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.
- Perform laundry duties

**REQUIREMENTS & QUALIFICATIONS**
- 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment

**WHAT WE OFFER**
- Professional, fun environment with a passionate team of colleagues
- Hourly wage plus commission

**Job Types**: Part-time, Permanent

Pay: $17.20 per hour

Additional pay:

- Commission pay

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is your availability to work? (i.e. what days of week and what times). As well, can you please advise roughly how many hours you are looking for?

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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