Manager, Environment

**About Vancity**

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

**About the workplace**

This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events.

As a Manager, Environment & Release Management, you will ensure consistent, efficient delivery of high-quality releases that are delivered following SDLC policies, processes, and best practices. Further, you will oversee the setup, maintenance, and coordination of testing environments used throughout the software development lifecycle.

**Role Responsibilities**:
**Test Environment Management**
- Determine environment requirements based on test scope, type, and schedule.
- Collaborate with development, testing, and infrastructure teams to define environment requirements and specifications to ensure appropriate environment provisioning.
- Manage environment configuration and maintenance by ensuring installation and configuration of necessary software, databases, tools, and data sets. Further, manage access control and security for different environments and monitor performance and availability of test environments.
- Develop and maintain test environment usage calendar, ensuring alignment with project timelines and business goals.
- Monitor the availability of test environments, identifying and resolving Test Environment related issues promptly.
- Oversee the resolution of Test environment issues, coordinating with relevant teams to identify root causes and implement solutions.
- Document and track issues, providing regular updates to stakeholders on status and resolution efforts.
- Integrate environment management with CI/CD pipelines.

**Release Management**
- Ensure Release Management processes and policies are adhered to so that IT releases are reliable, and products are recoverable and auditable.
- Coordinate and maintain the release schedule to optimize release delivery time and minimize impact to the business.
- Conduct post-implementation reviews to assess the success of release management and identify areas for improvement.
- Support development teams on managing Version Control and deployment process
- Participate in the change management call to represent the release.
- Implement and maintain CI/CD pipelines using Azure DevOps to automate build, test and deployment processes.

**DevOps Administration**
- Monitor and troubleshoot issues in the release pipeline, providing solutions to ensure mínimal downtime.
- Develop and enforce best practices for DevOps administration, including security, scalability, and performance.
- Continuously improve the release process by integrating new tools and technologies.

**Continuous Improvement and Automation**
- Drive continuous improvement of automated release capabilities, using CI/CD pipelines to support Vancity’s continuous delivery capabilities.
- Manage and Support Azure DevOps and strive for continuous improvements.

**Team Leadership and Coordination**
- Lead a team of Services Transition Analysts, Test Environment Support Engineers, and provide hands-on guidance as required.
- Coordinate with Platform owners, service design, and operations teams to ensure effective deployments.

**You have**:

- Bachelors in computer science or equivalent experience.
- 5+ years of experience in release management, both manual deployment and automated pipelines.
- 3+ year of experience in Test Environment Management / Support
- Strong knowledge of CI/CD pipelines and Azure DevOps.
- Knowledge and strong understanding of SDLC, ITIL methodologies and QA Testing processes.
- Experience in the financial industry is desirable.

**You are**:

- Exceptional communicator - Great interpersonal skills, with you are comfortable communicating with stakeholders in different levels of the organization. Demonstrate confidence and provide highly specialized technical expertise and advice.
- Organized - You have the planning and coordination skills to develop operating plans, processes, methods and standards for a unit and to coordinate delivery of programs and services.
- Natural problem solver and decision-maker - You lead diagnosis of challenges, find business solutions, and assess risks and opportunities. You make timely decisions. business, financial and member impacts, and to identify viable solutions.
- Critical thinker: You understand the big picture objective and able to dive deep into data and details to ensure quality and accuracy of deliverables are me