Warehouse Operations Manager

**Position Purpose**

This position has overall responsibility for all warehouse and distribution operations at our Oakville, Ontario Customer Fulfillment Center, which includes, but is not limited to all receiving, put-away, picking, shipping, inventory accuracy, facility maintenance, and equipment care. Provide leadership and direction to warehouse workers, and delivery drivers, and oversight of the assembly operation. Respond to internal and external customers in a timely manner. Ensure compliance and adherence to all applicable internal and regulatory requirements for Occupational Safety and Health and maintains Saxco safety standards.

**Primary responsibilities**:

- Directs all activities associated with the successful warehouse operations in our Oakville, Ontario facility.
- Responsible for managing the warehouse operations processes associated with Labor Scheduling, Receiving, putting away, Inventory Control & Cycle Counting, Picking, Shipping, Assembly and Reverse Logistics.
- Supports compliance with all appropriate policies, procedures, safety rules, and governmental regulations; maintains and coordinates all areas of warehouse security.
- Monitors performance and productivity measures for the operation using KPI methodology.
- Monitors the performance of staff members to ensure compliance with policies, practices, and approved standard operating procedures; develops and updates standard operating procedures to facilitate smooth warehouse operations.
- Supervises warehouse staff including performance management, development, and training
- Ensures that warehouse material handling equipment is maintained and in proper working order.
- Must be willing to work extended hours, as needed, in order to meet service requirements.
- Establishes and maintains positive working relationships with Warehouse, Sales, Purchasing, Accounting, and Customer Service associates.
- Manage all shipping and receiving records, handle questions or concerns of shipping shortages, overages or missed picks, and resolve with customer service.
- Manage and execute all kitting and assembly projects in the Oakville facility. This includes staffing, scheduling, training, evaluating, costing, and reporting the results of each project.
- Meet or exceed established goals relative to on-time delivery, shipping and inventory accuracy, and production schedules.
- Performs related duties as assigned.
- Travel up to 15%

**Additional responsibilities **
- Project leadership, implementation, or special projects as assigned
- Participate in cross-functional Continuous Improvement and Six Sigma projects
- *Other duties may be assigned _

**Minimum Requirements
**Education and Experience**
- Bachelor's Degree or 5-8 years of management in distribution, logistics, business, or manufacturing environment in lieu of degree.
- Must have 3+ years of warehouse leadership experience.
- Must have 3+ years leading others in the warehouse environment.
- Must have a bias for process improvement, and change while acting as a servant leader for warehouse associates.
- Must be proficient with MS 365 Suit (Excel, Word, WMS, ERP systems experience required) - **Microsoft AX Dynamics is a preferred.
**Preferred Knowledge, Skills, and Abilities**
- A proactive team player with a bias for action; a clear cultural asset who brings high energy and a constructive approach to fostering a collaborative environment.
- Demonstrated strength in written and verbal communication, excellent interpersonal and relationship management skills, with the ability to communicate effectively at all levels of the organization.
- Ability to influence cross-functional change and create/build relationships at all levels of the organization.
- Values accuracy and transparency when generating reports for key business decisions.
- Third-party logistics.
- Lean warehouse operations and staff focused on performance metrics and Lean process improvements.
- Demonstrated skills in problem solving, statistics, and quality.
- Ability to prepare cost estimates, justifications, and financial analyses.
- Proven track record of maintaining high level of employee morale through team building and counseling.
- Lean Six Sigma green belt or higher is a plus.
- Customer-focused and results-oriented.
- Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
- Uses creativity to seek quality solutions and process improvements.
- Demonstrated ability to drive cultural change while improving efficiencies and processes.
- Ability to conceptualize and think strategically.

**Equal Opportunity Employer**:
Saxco International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
- Management retains the discretion to add to or change the duties of th