New Home Construction

LEARN, DEVELOP AND GROW - WITH RELIANCE
As the New Construction Operations Manager at Reliance, you'll become an integral part of an organization committed to delivering exceptional customer experiences. Reporting to the Director of Western Canada, your role will entail providing daily support to our operations team members and frontline installation teams. Your primary objective is to maximize the effectiveness and efficiency of these critical operations, ensuring the achievement of profitability targets and the timely completion of projects within budget. As you build your team to support growth, fostering relationships will be a key focus, contributing to the enhancement of Reliance's reputation within the builder communities we serve. Actively participating in the identification and pursuit of new revenue-generating opportunities, you are dedicated to both your personal and professional growth.
What will you do?
- Drive Residential New Construction Growth: Spearhead efforts to increase residential new construction revenues and earnings by identifying and capitalizing on new opportunities, implementing standardization, and optimizing organizational efficiencies.
- Team Leadership and Communication: Enhance team effectiveness through coaching and efficiency measures, establishing clear communication channels across different groups within the organization.
- Technical Proficiency: Demonstrate an understanding of Residential Plumbing and HVAC systems, materials, and terminology to effectively navigate and contribute to discussions and decision-making in the field.
- Implement Standardization Processes: Introduce and enforce standardized processes and procedures within teams, providing coaching to ensure team members understand the significance and benefits of adherence.
- Reporting and Coordination: Deliver, monitor, and maintain Work in Progress reports, Project Progress reporting, and gross margin reporting. Ensure clear direction and communication with estimators, schedulers, warehouse personnel, and site supervisors. Monitor and maintain inventory levels, material purchases, and consumption, collaborating with your project manager, and warehouse personnel. Additionally, oversee and maintain HSE and COR certifications in collaboration with the safety team.

What do we offer?
**Career Growth Opportunities**:

- Cross-functional career opportunities.
- Constant internal promotional opportunities.

**Recognition and Awards**:

- Opportunity to win a President’s Award along with a fully inclusive trip for two.

**Professional Development**:

- Ongoing leadership, training, and support.

**Comprehensive Benefits**:

- A comprehensive benefits package and group savings plan.

**Competitive Compensation**:

- A competitive annual salary and quarterly bonus structure.

What do you bring?
**Sales and Growth Mindset**:

- Demonstrate a robust sales and growth mindset to cultivate, sustain, and enhance client relationships within the networks we operate, driving continuous expansion and success.

**Financial Acumen**:

- Possess a strong financial acumen, showcasing a deep understanding of financial principles and the ability to make informed business decisions.

**Goal-Oriented Leadership**:

- Prove your ability to successfully create objectives, achieve goals, and grow teams, reflecting a results-driven and visionary leadership style.

**Competitiveness and Coaching Skills**:

- Exhibit strong competitiveness alongside effective coaching abilities, fostering a dynamic and high-performance work environment.

**Initiative and Growth Orientation**:

- Understand initiatives and exhibits a genuine desire to be an integral part of the growth trajectory of the organization, actively contributing to its success.

Why Reliance?
With its headquarters in Toronto, Reliance stands out as the industry leader in providing home comfort solutions to over 1.9 million customers across North America. We specialize in delivering reliable home heating, cooling, hot water, water purification, electrical, plumbing, and Smart Home products and services.
At Reliance, our daily commitment is to deliver an exceptional customer experience, foster the development of top talent, and contribute to the communities we call home. As a thriving $900 million business, we've built a team of over 2,400 dedicated members, and our growth continues. Proudly recognized by Waterstone Human Capital Ltd. as one of Canada's 10 Most Admired Corporate Cultures, Reliance is at the forefront of innovation and service excellence.