Business Relationship Manager

**WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

The excellence we bring to our work and to our workplace has been recognized far and wide. We are among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada's Top 100 Infrastructure Projects.

At **WSP**:

- We value our people and our reputation
- We are locally dedicated with international scale
- We are future focused and challenge the status quo
- We foster collaboration in everything we do
- We have an empowering culture and hold ourselves accountable

**MONTREAL**

***The Opportunity**:
***

**Why WSP?**
- We value and are committed to upholding a culture of **Inclusion **and **Belonging**:

- Our **Flexible Work Policy** - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
- Our **Hybrid Work Policy**:

- a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done.
- A **Canadian **success story - we're **proud **to wear the red and white of this beautiful country and show the world what Canada has to offer.
- **Enhance **the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
- **Outstanding** career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to **your **ideas and trying **new **things.
- A phenomenal **collaborative **culture and a workforce filled with genuinely **good people** who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

**We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.**

**#WeAre**WSP**

**A day in the life**:

- Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner
- Provides education to new partners with regards to IT service offerings
- Promotes business projects and value to the IT leaders and community
- Develops, shares, and leverages best practices across IT
- Assists in the definition, prioritization, and supporting of program and project initiatives
- Tracks ROI for business initiatives including cost, benefits, and risk
- Defines new services to support business needs
- Assists in the development of metrics used to track value delivery
- Communicates business needs with appropriate IT service team(s) to gain alignment between business needs and technical capabilities
- Gathers high-level business requirements and defines scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
- Leads in the development of business cases requiring IT-based solutions
- Interfaces with vendors to understand whether vendor products will meet business requirements
- Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies
- Combines a general knowledge of multiple technology areas with knowledge of the targeted business function to define and document the business requirements
- Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions

***What you'll bring to WSP...**
- Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, comprehend presented user requests from the underlying true needs, and distinguish solution ideas from requirements
- Facilitation skills to lead requirements gathering workshops
- Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
- Knowledge of product management concepts and how enterprise software products are