Sales Representative/customer Service
4 days ago
**Job Summary**
**Duties**
- Provide accurate information regarding products and services.
- Assist customers in troubleshooting issues and resolving complaints.
- Utilize upselling techniques to promote additional products or services.
- Maintain detailed records of customer interactions and transactions through data entry.
- Analyze customer feedback to improve service delivery.
- Collaborate with team members to enhance overall customer satisfaction.
- Ensure adherence to company policies and procedures while maintaining phone etiquette.
**Experience**
- Previous experience in a customer service role is preferred.
- Strong communication skills in English; bilingual skills in Spanish or other languages are a plus.
- Familiarity with sales techniques and upselling strategies is advantageous.
- Ability to analyze situations effectively and provide solutions promptly.
- A positive attitude with a commitment to providing excellent customer service.
Join us in creating memorable experiences for our customers while growing your career in a dynamic environment
Pay: $17.20-$26.02 per hour
Expected hours: 35 - 44 per week
Work Location: In person
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