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Customer Service and Sample Delivery Associate

3 weeks ago


Georgetown, Canada Unilock Ltd. Full time

Unilock, a family-owned and operated business, originally introduced the paving stone to North America in 1972. Backed by family values and a commitment to quality, Unilock has grown to become the premier manufacturer of paving stones and retaining walls. Traveling the globe in search of inspiration, Unilock strives to stay on the leading edge of design and manufacturing innovation, to reflect the evolving needs, wants and sense of style of its customers.

We currently have an opening for a full time** Customer Service and Sample Delivery Associate** working out of our Georgetown location.
- Applicants must be self-starters, highly organized, and be able to work independently as well as part of a team.
- Additional applicant assets include a strong attention to detail, a sense of urgency and a desire to learn and grow within the company
- The primary schedule for this role is Monday to Friday with occasional weekend availability. Extra hours may be required to complete tasks.

**Responsibilities**
- Process sample requests and manage inquiries regarding our products and services
- Cut sample slices and assemble sample boards and boxes
- Curate sample delivery routes and schedules
- Interact with clients and Territory Managers daily, maintaining a positive attitude
- Collaborate with Territory Mangers on prospect visits within their regions
- Consistently provide premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times
- Be able to lift up to 50 lbs. (23 kg)
- Other duties as assigned to meet the ongoing needs of the organization

**Qualifications**
- Valid G license with a clean driving record
- Applicants must pass a pre-employment driver and criminal background check
- Good working knowledge of Unilock/ landscape products is considered an asset
- Strong communication skills
- Applicants must be able to pass a company physical

**Benefits**
- Comprehensive benefit package
- Immediate enrolment into Health & Dental benefits.
- Profit Sharing
- Employer matched pension plan
- Wellness Program

**Additional pertinent information**
- Company vehicle will be provided during working hours as well as a laptop and phone as these are essential tools to be successful in this position
- Additional training on our CRM, sales strategy and 3D design software provided

INHP