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Operations Manager

3 weeks ago


Saint John, Canada Irving Oil Full time

Job Title

Operations Manager (Hybrid Opportunity)

Who are we?

Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.

Here's what you can expect from us:
When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees’ potential, so that they can reach their career goals.

**Job Description**:
What you can expect in a typical day

We have an exciting opportunity for a professional with distribution and/or operations experience to join our team as an Operations Manager in Saint John, NB. The Operations Manager will be responsible to lead a team of Drivers and Service Technicians to deliver our product and support our customers’ needs. They will do this with a focus on safety, and efficient utilization of assets and costs.

What we offer:

- Competitive salary, bonus, and pension plan
- Flexible benefits, including a Health Spending Account
- Hybrid Work Opportunity - flexible work model that supports a blend of in-office and remote
- Wellness support, including annual wellness allowance and paid personal care days
- Paid vacation and vacation purchasing
- Personal and professional development opportunities
- Named one of Canada’s Top 100 Employers for six consecutive years

Your roles and responsibilities:

- Provides clear direction by establishing and regularly communicating performance expectations and results with the team, and takes appropriate actions to address issues as and when they arise
- Holds individuals accountable for their commitments, job performance and behaviors by regularly providing timely, specific and constructive feedback
- Conveys a sense of urgency and moves issues to closure through effective planning and prioritizing of activities
- Demonstrates an ability to make difficult decisions to support strategy
- Ensures alignment of team and individual goals, focusing on change and continuous improvement initiatives to achieve business objectives
- Celebrates successes and acknowledges disappointments in such a way that they motivate an even higher level of commitment and performance
- Responsible for development and management of assigned territory budget, targets and resource allocation decisions
- Knowledgeable in current and potential practices and trends in the industry to develop strategies to increase profitability
- Builds trust and support through active networking with other departments to leverage product and service development
- Demonstrates, communicates and rewards Company values and safe behaviors
- Applies creative approaches to addressing needs to achieve win-win solutions
- Consistently builds knowledge of customer and market issues for assigned region and identifies potential threats and opportunities
- Ensure business reliability through managing all health, safety and environmental programs and issues in region

Professional skills
- Excellent verbal and written communication skills
- Strong interpersonal skills.
- Leadership skills
- Ability to build relationships
- Committed to and focused on Safety, Health, and Environment
- Analytical skills
- Attention to accuracy and detail
- Quick decision-making ability
- Multitasking capability
- High sense of accountability and urgency
- Computer skills

Travel
- Travel is a requirement for this position.

Education and experience:

- Post-secondary education and/or equivalent operations or distribution experience, with a customer service background.
- 2-3 years’ experience in distribution and/or operations.
- Minimum 2-3 years leadership/management experience.

LI-Hybrid

Job Requirements - Work Experience

Job Requirements - Education

Location

Saint John, NB