Parts/service Admin
2 weeks ago
Are you an organized and detail-oriented individual with a passion for customer service? Greatwest Maintenance is currently seeking a dedicated professional to join our team as a Service and Parts Administrator. In this role, you will play a crucial part in supporting both our service and parts departments, ensuring efficient operations and excellent customer satisfaction.
**Responsibilities**:
- Coordinate service appointments and parts orders, ensuring timely completion and delivery.
- Assist technicians with parts procurement and inventory management.
- Maintain accurate records of service activities, parts transactions, and customer information.
- Handle billing and invoicing tasks related to service and parts transactions.
- Communicate updates and status reports to clients regarding their service requests and parts orders.
- Provide administrative support to the service manager and parts department as needed.
**Requirements**:
- Previous experience in an administrative role, preferably in a service or parts environment.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Excellent communication abilities, both verbal and written.
- Attention to detail and accuracy in data entry and record-keeping.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Knowledge of basic accounting principles and inventory management procedures.
- High school diploma or equivalent; additional certification or education in administration is a plus.
**Benefits**:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and advancement within the company.
- Collaborative and supportive work environment.
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
Work Location: In person
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