Manager, Continuous Improvement

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

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This is a full time role located at our Burnaby office, 3680 Gilmore Way, there will be some travel required, both within and outside the province._**

**Core Responsibilities**
- Manage the development and deployment of Lean tools and methodologies that will raise the skills and knowledge of LifeLabs employees
- Establish Continuous Improvement Roadmaps that will deliver significant and quantifiable improvements in various areas
- Provide training on necessary Lean tools and concepts to ensure effective deployment of Lean initiatives
- Facilitate continuous improvement of existing processes through RCIP and non-RCIP initiatives
- Provide coaching that will enable achievement of business results by identifying and eliminating waste and also promote the development of continuous improvement culture
- Help deploy the Operations Management Process across Operations and other key LifeLabs departments
- Optimise workflows using tools such as Value Stream mapping and Standardised Work
- Provide input to development of CI Business plan by understanding internal business objectives, benchmarking external best practices, and identifying improvement opportunities.

**Qualifications and Skills**
- University degree in Engineering, Business, Science or equivalent
- Minimum 5-7 years of experience in a similar role
- Proven ability to take strategic direction and objectives and develop and deploy supporting tactical plans, then providing direction and overall team management to execute the plans
- Strong change leadership experience in a high volume, highly complex product/services mix environment with a passion for making significant improvements
- Thorough knowledge of Lean concepts and tools, such as Value Added and Non-value Added Work, Work Flow, JIT, Jidoka, Visual Management, 5S, Value Stream Mapping, Standardized Work, Single Piece Flow, Quality at Source, Poka-Yoke and Problem Solving and minimum of 5 years of experience deploying the concepts and tools to drive improvements
- Minimum 5 years of experience in leading and facilitating teams to implement new technologies or Continuous Improvement initiatives, such as kaizens, with a proven track record of delivering tangible benefits to the organization
- Related experience in Lean with a proven track record of Lean deployment and driving improvements in a multisite environment. Proven ability to provide organizational excellence, guidance and tools to drive positive change. Six Sigma experience also an asset
- Strong interpersonal and communication skills with demonstrated experience in coaching and motivating teams and individuals, without direct authority, to perform at a high level
- Good understanding of EHS and experience of related Regulatory Compliance

LI SW1 #INDEED

This is a hybrid role.

**Hiring Range**:92,600 - 118,000**

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

In this position, you will be eligible for Lifelabs annual bonus.

**Employee Benefits**:
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

**Retirement Savings Plan**:
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

**Vacation Entitlement**:
In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.

**Employee Wellness**:
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.

**Employee Giving program**:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity o