Customer Engagement Specialist

2 weeks ago

Toronto, Canada Motorola Solutions Full time

Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview The Customer Engagement Specialist is responsible for working with regional Motorola Solutions customers. The Customer Engagement Specialist will focus on Account Management and support activity within designated territories. Interfaces and strategically partners with Account Executives to increase and capture sales within assigned territory. May develop new prospects but primarily interfaces with existing customers and runrate sales. Develops and maintains favorable relationships with new and existing customers and is held accountable and incented for individual achievement of specific business targets and results. Each Customer Engagement Specialist is assigned to a geographic region.
**Job Description**:
The Customer Support Manager CSM provides intense and appropriate customer focus and satisfaction during the delivery of Motorolas Lifecycle Service products. The CSM manages government contracts with responsibility for successful delivery of Service products for Local government customers. Manages the relations with external partners responsible for delivering Service products to customers. Responsible for contract renewals, proposals, accurate forecasting, development of Statements of Work, and meeting P&L and receivables goals; overseeing contract P&L performance including meeting Service billing and cost performance goals. Responsible for marketing sophisticated integrated service programs to multiple layers within customer organizations and works closely with the direct and indirect Sales teams. The CSM is responsible for the development of service account plans and profiles, goals and strategies within assigned accounts. Major emphasis includes developing customer relationships that will position Motorola for Service growth throughout the designated customer base. Must be willing to travel throughout the designated region.

LIRO1

Basic Requirements
Bachelors Degree or 143; years of sales experience or customer service experience

Travel Requirements Under 10
Relocation Provided None
Position Type New Grad
Referral Payment Plan No

EEO Statement

  • Customer Engagement Specialist

    2 weeks ago

    Toronto, Canada RMT - Richter Management Toronto Ltd Full time

    **Client Engagement Specialist - Richter Guardian, Where Trust Meets Protection**: **About Richter Guardian**: **For nearly 100 years, Richter has been a trusted advisor to entrepreneurs, executives, and families. Today, we extend that legacy with Richter Guardian — a concierge-style cybersecurity and digital protection service designed to safeguard the...

  • Customer Engagement Specialist

    6 days ago

    Toronto, Canada Richter Full time

    Client Engagement Specialist – Richter Guardian, Where Trust Meets Protection About Richter Guardian For nearly 100 years, Richter has been a trusted advisor to entrepreneurs, executives, and families. Today, we extend that legacy with Richter Guardian — a concierge-style cybersecurity and digital protection service designed to safeguard the...

  • Customer Engagement Specialist

    7 days ago

    Toronto, Canada Align Technology Canada Full time

    **Description**: This position is ideal for independent and driven individuals to join the Customer Engagement team as a Customer Engagement Specialist, building and nurturing strong relationships with our customers, ensuring they achieve their sales goals through the successful adoption and utilization of our products and services. You will be a direct...

  • Data Engineer II

    2 weeks ago

    Toronto, Ontario, Canada Braze Customer Engagement Platform Full time

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...

  • Specialist - Dynamics 365 Customer Engagement

    1 day ago

    Toronto, Canada Microsoft Canada Full time

    Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers,...

  • Specialist - Dynamics 365 Customer Engagement

    2 weeks ago

    Toronto, Canada Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...

  • Client Engagement Specialist

    2 weeks ago

    Toronto, Canada Toronto Tug and Transport Full time

    **About Us**: Toronto Tug and Transport is a leader in innovative transportation solutions, specializing in marine towing and freight logistics. We pride ourselves on providing exceptional service to our clients while ensuring seamless coordination and reliable delivery. We are seeking a passionate and customer-focused **Client Engagement Specialist** to...

  • Event Marketing

    1 day ago

    Toronto, Canada HTS Engineering - Heat Transfer Solutions Full time

    HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation...

  • Membership Engagement Specialist

    1 day ago

    Toronto, Canada Association of Consulting Engineering Companies - Ontario Full time

    **Membership Engagement Specialist** (Remote with some in-person meetings) Mississauga, ON Are you an outgoing and customer-service oriented individual with experience in membership and marketing services? We have an exciting opportunity for you! We are seeking a specialist to join our team and play a crucial role in improving member engagement and...

  • Customer Support

    2 weeks ago

    Toronto, Canada Thunda Thighs Full time

    **ABOUT** Thunda Thighs is a fast-growing fashion brand redefining plus-size apparel—starting with our viral hit: thigh-high socks designed for juicy thighs. Since launching in 2019, we've built a cult-favorite brand by doing one thing really well: listening to our community and creating products that actually fit and celebrate their bodies. Our approach...