Appops, Specialist

**AppOps, Specialist**

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

**You'll be responsible for**:

- Implementing Application changes, configurations, and code promotions through all environments via automation and ensuring performance, reliability, and stability of our systems.
- Designing and standardizing Enhanced Application insights including observability and trending (health rules, events, alerts) with a focus on predictive analysis and proactive intervention.
- Consolidating and automating dashboards, events and reports on Application performance metrics/KPIs.
- Maintaining technology currency and vulnerabilities remediation with a keen eye on process improvement and automation capabilities.
- Responding to and quickly resolving critical issues, 24/7 rotating on call production support and proactively mitigating risk and impact to production systems.

**You bring**:

- A bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years of advanced programming experience (Java, Python, Spring Framework, AngularJS, etc.)
- Advanced expertise in using version control systems, such as Git, for managing codebases and collaboration.
- Good understanding of different types of open-source packages, preferably Spring, Apache and data transformation (jaxb2, JSON, XML).
- Advanced expertise with scripting e.g. Power Shell, Python, and Ansible.
- Strong knowledge of Agile frameworks, ITIL framework and Service Management practices (Event Management/Incident Management/Change Management/Problem Management)
- Advanced experience using tools such as Azure Monitor, AppDynamics, Splunk, Dynatrace, Grafana, ServiceNow, PagerDuty.
- Strong experience in Cloud technologies (Azure, AWS)
- Good understanding of software lifecycle including release planning, release processes, software testing, incident, problem and change management.
- Well versed in analyzing data, identifying and proactively mitigating risk to production systems.
- Strong written and verbal communication skills and can seamlessly communicate with internal and external stakeholders.
- Strong and energetic team player and are able to engage with all stakeholders in a team environment.
- Eligibility to work for Interac Corp. in Canada in a full-time capacity.

**Nice to have**:

- Site Reliability Engineering (SRE) Certification
- Good understanding of database systems such as Oracle, PostgreSQL
- Microsoft Certified: Azure Administrator Associate (or similar across AWS, GCP, etc.)
- +Experience working in Agile squads.
- Experience working in the Financial and Payments services
- Experience with 24/7 on call support for critical production systems.
- Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:_
- _ Canadian criminal record check;_
- _ Public safety verification;_
- _ Canadian ID cross-check;_
- _ 5-year employment verification;_
- _ Education verification; and_
- _ If applicable, Credit Inquiry and Social Media Check_

**How we work**
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:
**Connection**:You’re surrounded by talented people every day who are driven by their passion of a common goal.

**Core Values**:**They define us. Living them helps us be the best at what we do.

**Compensation & Benefits**:Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

**Education**:To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.