Program Assistant

1 week ago

Mississauga, Canada Associated Youth Services of Peel Full time

Associated Youth Services of Peel (AYSP) is an accredited, not-for-profit charitable organization, supporting children, youth and families with mental health and/or youth justice issues. AYSP’s team of professionals bring a wide range of knowledge and professional experience from diverse backgrounds to our workplace. Our teams have a strong collaborative work ethic and we are committed to ongoing professional development. AYSP provides a client-centered, strength-based approach to engage in a manner which is culturally sensitive, non-judgmental and respectful. Working together with our service partners, using a multi-systems perspective, AYSP provides services that are evidence-based and evidence-informed.

**Job Type**: Permanent Full-time

**Location**: Head office in Peel Region

**Union Affiliation**: OPSEU Local 592

**Hours of Work**: 35 hours a week

**Responsibilities**:

- Provide administrative support such as filing, labels, typing minutes/reports, and creating charts and spreadsheets
- Complete correspondence with workers, as necessary
- Maintain program manuals
- Assist with development and production of statistics and report writing using data from multiple sources
- Review terminated files for completeness
- Maintain resources library
- Respond to the changing needs of programs in a proactive manner
- Provide reception relief coverage, at minimum, two days per week
- Travel, as necessary

**Qualifications and Experience**:

- Secondary school diploma or post-secondary degree/diploma and/or technical school training
- 1 to 2 years of experience in providing administrative support services
- Experience with Microsoft Excel and Microsoft Word
- Strong interpersonal and communication skills (both verbal and written)
- Excellent customer service skills
- Ability to work effectively and collaborate within a team environment
- Ability to accurately listen, understand and respond to issues appropriately
- Superior organizational and time management skills with the ability to multi-task/prioritize and work under tight timelines
- Strong problem solving skills
- Sound judgement skills
- Ability to work and act independently using good judgement when assessing difficult situations
- Demonstrate a high degree of integrity, diplomacy, and discretion
- Fluency in French or other languages is considered an asset

**Salary Range**: $36,041 - $45,870

Why Join our Team?

We offer an excellent compensation package with a strong focus on health and wellness. We offer our employees:

- Flexible work schedule
- 3 weeks accrued paid vacation and 5 personal days per year
- Excellent benefits, including health and dental coverage and Employee Assistance Program
- Registered Retirement Savings plan
- Professional development opportunities within the agency
- Employer-paid staff training and development

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