Arena Customer Care Representative

1 week ago

Innisfil, Canada Innisfil Full time

In all we do, we have the freedom to be our best self, belong, excel.

**Why Innisfil?**

**Why You?**

The Arena Customer Care Representative student will join the Sports & Recreation team within our Operations department in their mission to deliver value to the residents of the Town of Innisfil and assist in providing customer service at our arenas. Your primary responsibility will be interacting directly with the public as the main point of contact, along with the collection of money for drop-in programs, program registration & facility booking payments, and inquiries. As required, you will assist with administrative duties including electronic documentation of paper forms, money collection, facility bookings, and recreational registrations, as well as occasional light cleaning and other duties as assigned.

You have excellent customer service skills and the ability to work a variety of shifts at locations throughout Innisfil (including daytime, evening, weekends, and holidays) up to 24 hours per week as scheduled. This position runs from September 2025 until the end of April 2026 (approximately).
- Job Requirements
- Strong interpersonal and communication skills. Previous experience working with the public is an asset.
- Experience with cash handling.
- Experience working in customer service.
- Good administration and problem-solving skills.
- Experience in POS systems is an asset.
- At least 16 years of age.
- Valid Social Insurance Number (SIN).
- Valid First Aid and CPR certification is an asset.
- Ability to work varied shifts:

- Including evenings, weekends, and holidays.
- Monday - Friday Daytime hours are also available.

Closing date is **August 18, 2025**.

To learn more about the Town of Innisfil, to access the job description and to apply, please go to the current opportunities section on the Town’s website.

The Town of Innisfil is committed to diversity and inclusion in our workplaces. We are passionate about attracting and retaining individuals who represent the diversity in our own community and beyond, as we work together to best serve our residents. We inspire one another in an inclusive environment where all individuals belong and are valued, respected, and uplifted.

We thank all applicants and advise that only those selected for an interview will be contacted. Personal information will be used to determine eligibility for potential employment and is pursuant to the Municipal Freedom of Information and Protection of Privacy Act.
- Union Name
- Non-Union
- Please note that unless otherwise specified in the job ad, the job posting will close at 11:59 pm on the evening of the closing date.

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