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Customer Service Representative
1 hour ago
Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship.
**What You Will Receive**
- Earn competitive pay depending on your skills, experience and availability
- Work during traditional business hours with some flexibility no nights or weekends
- Professional office with a friendly touch
- Excellent training and support
- Branded apparel available (or business casual attire)
**Responsibilities**
- Strong telephone and written communication skills
- Dedication to excellent customer service
- Outgoing personality; enjoys working with people
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
- Knowledge of home repair and light remodeling a plus
- Experience working in a Customer Service Role or Telemarketing Role preferred
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