Receptionist (Studio Host)

**Overview**

Tauber Music School is seeking a warm, organized, and reliable individual to join our team as a **Studio Host**. This is a front-line role where you'll help shape the experience of students, families, and teachers as the first point of contact in our studios.

You’ll handle typical reception and light administrative tasks like taking payments, responding to inquiries, enrolling students, coordinating lesson changes, calling customers, and resolving or escalating issues as required. As our Studio Host, you should feel comfortable interacting with kids and people of all ages, enjoy meeting new people, and feel confident engaging in conversation.

The studio is quiet for much of the shift, so this role requires someone who can create positive energy and set a welcoming tone. Successful Studio Hosts stay visible at the front desk, greet people as they arrive, and proactively engage with students and families rather than staying behind the counter focused on the computer until someone speaks first. If you enjoy being social and can “turn it on” in a friendly, professional way, you will likely thrive in this position.

There are times that will require multitasking while maintaining both a friendly demeanour as well as close attention to detail. We’re looking for someone who can stay engaged and motivated during slower moments and take initiative when things get busy, creating a welcoming and professional environment no matter the tempo.

To help you feel connected to what we do, Studio Hosts who work 24+ hours per week receive free weekly music lessons in the instrument of their choice after successfully completing a short probation period. Other staff discounts are available if you work fewer hours.

**Schedule and Locations**

We are currently hiring for shifts at the following locations:

- **2211 McPhillips Street**: Monday, Tuesday, Wednesday, Thursday 3:00 p.m. to 9:00 p.m.
- **1099 Henderson Highway**: Saturday 9:00 a.m. to 4:30 p.m.

Access to a vehicle and willingness to work at different locations when needed is an asset. This is not a casual or on-call role. We are seeking reliable, longer-term team members who can commit at least through the end of the school year and who are interested in being part of our community.

**Key Responsibilities**
- Greet students, families, and teachers in a friendly, professional manner
- Take time to build rapport with students, families, and teachers by getting to know them and fostering a sense of connection and community
- Take payments, answer phones, and provide accurate information about programs
- Assist with registration, lesson scheduling, and outgoing phone calls as required
- Perform light administrative tasks as delegated by a supervisor or management
- Maintain a clean and organized studio including the front desk, waiting room environment and classrooms when required. Servicing the bathroom and any other areas of the studio that may need to be cleaned in rare cases when our cleaning services are unavailable or in the event of an accident
- Provide paid support at school events held on Sundays or holidays, including setup and front-line assistance at the annual Tauber Music Festival in June
- Stay attentive to the daily rhythm of the school and communicate any emerging issues, concerns, or observations to a supervisor or management
- Participation in weekly music lessons is encouraged (unless you already have a strong musical background)

**Who We’re Looking For**
- Friendly, outgoing, reliable, and professional
- Builds positive relationships with students, families, and teachers while maintaining professional boundaries and a strong sense of responsibility to the school
- Strong communicator and organized multitasker with good social skills
- Comfortable with computers and technology and willing to learn new tools as required
- Comfortable in a front-facing, social role and able to proactively greet and engage with families during slower periods (not a “head down behind the desk” position)
- A great fit for mature high school students, university students, those seeking a second job, retirees, or anyone looking to supplement their income

**Compensation and Perks**
- **Wage**: $16.00 to $17.00 per hour
- Consistent part-time work hours available
- Optional **casual on-call shifts**_**may be available**_ and may lead to additional or permanent hours over time
- Positive, community-focused work environment
- Free weekly private music lessons for employees who work 24+ hours per week and successfully complete a short probation period, or staff discounts if working fewer hours

**Additional Opportunities**

This role is ideal for someone early in their career looking for job experience to help achieve their future career goals, or for someone seeking modest supplemental income in a creative, community-focused, family-oriented environment. We also have multiple music-related events throughout the year where we sometimes look for emcees, which c