Claims Assistant

5 days ago

Burnaby, Canada AWRAP Insurance Services Inc. Full time

**JOB DESCRIPTION**

The role of a Claims Assistant is best suited for a friendly individual with strong interpersonal skills, great attention to detail, problem solving skills and the ability to stay organized while multitasking.

Regular working hours are Monday to Friday either 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM.

This is not a remote or hybrid position.

**REQUIREMENTS**
- Secondary School Completion.
- A Level 1 General Insurance License is an asset but not required. Course material, study time and the exam may be provided to accepted applicants that currently do not maintain an active insurance license.
- Basic knowledge of the Microsoft Office 365 suite of products (Word, Excel, Outlook, etc.).
- Basic knowledge of Adobe PDF products is an asset.
- Previous experience with customer relations/account management with practice using a CRM is an asset.
- Must be fluent in English, including speaking clearly on the phone, reading comprehension and writing with correct grammar and spelling.
- Fluency in a second language is an asset but not required.

**RESPONSIBILITIES**

Primary responsibilities for Claims Assistants:

- Provide clients with respectful, knowledgeable, and efficient service regarding their claim and coverages.
- Contact clients, repair facilities or dealerships to acquire outstanding documents.
- Assist other departments with overflow call support.
- Manage and accurately file documents and other administrative tasks.

**OTHER RESPONSIBILITIES**
- During team meetings, Claims Assistants are actively encouraged to provide feedback, express ideas, propose potential improvements and contribute to the best practices for assisting clients or operations.
- Claims Assistants may develop, propose, or participate in additional projects during the work week with the goal of improving the company, provided all other responsibilities and tasks are attended to and completed satisfactorily.

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Burnaby, BC V5J0H6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Administrative Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Coast Claims Insurance Full time

    About Coast Claims:Coast Claims Insurance Serviceshas been a premier firm in the insurance adjusting industry since 1970. Overthe years, we've attracted top-notch talent and expanded throughout BC,Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largestfirm. Today we are still employee-owned, fully independent, and...

  • Administrative Assistant

    24 hours ago

    Burnaby, BC VR J, Canada Coast Claims Insurance Full time

    About Coast Claims:Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and completely...

  • Claims Administrator

    7 days ago

    Burnaby, Canada Wilson M. Beck Insurance Services Full time

    About WBI Home Warranty WBI Home Warranty Ltd. is a trusted provider of home warranty and construction insurance solutions across Western Canada. While our core business is new home warranty, we also offer a full suite of products including bonding, home warranty insurance, deposit protection insurance, and home deposit bonds for both single‑family and...

  • Claims Administrator

    2 weeks ago

    Burnaby, Canada Wilson M. Beck Insurance Services Full time

    About WBI Home Warranty WBI Home Warranty Ltd. is a trusted provider of home warranty and construction insurance solutions across Western Canada. While our core business is new home warranty, we also offer a full suite of products including bonding, home warranty insurance, deposit protection insurance, and home deposit bonds for both single‑family and...

  • Claims Adjuster

    2 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Assistant, Ohs Claims Management and Recovery at Work

    1 week ago

    Burnaby, Canada Paladin Security Full time

    Assistant, OHS Claims Management and Recovery at Work As an essential team member of the Occupational Health and Safety Department, our **OH&S Claims Management and Recovery at Work Assistant** will support the efforts of the department in reducing time lost from work related incidents while promoting health and safety in the workplace. You will be...

  • Claims Adjuster

    2 days ago

    Burnaby, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Adjuster

    5 days ago

    Burnaby, Canada Sedgwick Claims Management Services Ltd Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Claims Adjuster

    23 hours ago

    Burnaby, British Columbia, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We're driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities,...

  • Disability Claims Specialist

    5 days ago

    Burnaby, Canada Pacific Blue Cross Full time

    **About Pacific Blue Cross** Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual...