Property Manager

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**Position Summary**:The Property Manager is responsible for the supervision of staff and overseeing renting, administration, housekeeping, and in-suite maintenance of each property assigned to the Property Manager in accordance with timelines and compliance requirements.

**Responsibilities**:

- Supervising and overseeing staff and operations at each assigned property
- Market and rent vacant suites in the building with the intent of maintaining an occupancy rate of 100%
- Financial:

- Manage building budget
- Follow authorization procedures and administration for Purchase Orders
- Conduct apartment tours and move-in / move-out inspections
- Follow-up by phone with every resident that undergoes an apartment tour within 24 hours. Close and record any objections, and then report the findings to the Operations
- Provide feedback to Operations Manager on building issues, tenant feedback, and leasing
- Maintain an accurate account of suite availability (i.e. availability lists, Vacancy Report), and conduct regular inspections of vacant
- Maintain an accurate account of prospective residents
- Proper administration of all paperwork (Scanning, filing, )
- Delivery of building notices
- Ensure that proper fire and life safety procedures are enforced at all times (i.e. coordinate fire drills, smoke detector tests, evacuation plan tests).
- Follow proper procedures when giving out and tracking keys for the building
- Ensure that accounts receivables are collected on a timely basis
- Follow-up on outstanding rents by calling/tracking down tenants
- Lease Administration:

- Follows up on all prospects that have not been successfully closed
Inform the Operations Manager of all tenants in default
- Ensure new tenants are correctly entered into the system with respect to their lease dates, rent payments, etc. and that the correct name appears on the rent
- Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction
- Contractors and outside service providers:

- Liaise and coordinate with contractors and outside service and maintenance providers
- Oversee and evaluate contractors as required
- Ensure contractors meet timelines and fulfill other contractual terms
- Assess quality of contractors’ work
- Implement corrective action and give feedback to contractors when needed
- Accountable for the inventory of supplies within the office and common areas of the property
- Coordinate site services
- Carry out other duties as assigned
**HR**
- Manage employees working at each assigned property
- Assign and allocate job tasks and duties to employees
- Oversee and supervise the completion of job tasks and duties by employees
- Ensure that all CAPREIT policies and procedures are followed by employees and take corrective action if policies and procedures are not followed
- Provide input and recommendations to the Operations Manager respecting employee performance
- Report employee misconduct and disciplinary infractions to the Operations Manager and recommend discipline and where applicable discharge
- Provide informal feedback to employees
- Provide input on employee remuneration changes and communicate any such changes to employees
- Maintain confidentiality with respect to employee evaluation, discipline and remuneration matters
- Assess staffing levels and make recommendations for additional staffing when necessary
- Ensure property staff complete any necessary training
- Coordinate employee vacation, overtime and leaves of absence with the Operations Manager to ensure sufficient coverage at each property
***Qualifications**
- Outstanding customer relations skills
- Background in Sales
- Post Secondary Education (preferred)
- Minimum of one year in a supervisor capacity in property management
- Strong leadership ability
- Excellent problem solving and organization skills
- Outgoing, people oriented personality
- Strong initiative / self-starter
- Excellent written and verbal skills
- Ability to multi task
- Flexible working hours
- Contribute / cultivate team atmosphere
- Proficiency with Microsoft Office Suite
**What’s in it for you?**

At CAPREIT, we reward all permanent full-time employees:

- Competitive Base Salary
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development

**Your opportunity to build an exciting career