IT Systems Administrator
3 days ago
**Responsibilities**:
- Perform various administrative tasks (for example: users/groups, security permissions, group policies, print services).
- Manage and maintain complex IT systems and infrastructure, including cloud services, laptop and desktop computers, servers, databases, routers, switches, firewalls, printers, phones, and LAN/WAN network connections.
- Monitor system performance, troubleshoot issues, and implement timely resolutions.
- Carry out documentation of current infrastructure and processes and recommend improvements and efficiencies where possible.
- Performs routine and scheduled audits of all systems, including backups, and ensures the integrity of data storage.
- Develop and implement security policies and procedures to protect company data and infrastructure.
- Responds immediately to security or usability concerns.
- Anticipates potential problems and takes action to solve them before they impact users when possible.
- Assists the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Provide technical guidance and support to junior team members.
- Collaborate with cross-functional teams to design and implement IT solutions.
**Education and Work Experience**:
- A post-secondary degree or diploma in Information Technology or related discipline.
- Minimum of 7 years’ experience as a System Administrator or similar role.
**Knowledge, Skills, and Abilities**:
- Strong customer service skills and focus.
- Excellent communication and interpersonal skills, both written and verbal.
- Excellent project management, time management and prioritization skills.
- Excellent problem-solving and analytical skills, with attention to detail.
- Ability to work independently and in a team environment.
- The ability to work under pressure in a fast-paced environment.
- Advanced knowledge of Windows and VMware technology.
- Experience with Google Workspace and Zoom.
- In-depth knowledge of Active Directory, Group Policy, Azure Active Directory, and Microsoft 365.
- Experience with Windows Server, Exchange Server, and SQL Server.
**Notes**:
- Microsoft and VMware certifications are assets.
- Advanced knowledge of PowerShell is a bonus.
- Experience working with external service providers is a plus.
**Must be able to reliably commute to Fort Erie, Ontario as this is an on-site position.**
**Job Types**: Full-time, Permanent
**Salary**: $70,000.00-$75,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Fort Erie, ON L2A 5M4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- System Administration: 4 years (required)
Work Location: In person
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