Technology Delivery Manager

**Technology Delivery Manager**:
Job ID : 5755
Category : Technology Solutions
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Kitchener, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
- based delivery. We are looking for delivery leads with the right expertise and flexible experience in navigating complex, technology-driven implementations, leveraging both traditional and iterative / Agile delivery methodologies. On a day-to-day basis you will work closely with senior technology and business stakeholders to drive delivery and coordination activities across multiple cross-functional project teams - your practical experience will be key to enabling these teams, while also growing our internal delivery capabilities for future transformations.

While not limited to a single functional area, we are currently seeking delivery leads to support Definity’s recent partnership with Google Cloud

**WHAT CAN YOU EXPECT FROM THIS ROLE?**
- Own and lead project delivery across multiple types of technology platform initiatives
- Partner with senior stakeholders to maintain a pipeline of business and technology use cases that can potentially use capabilities found on Google Cloud Platform
- Provide partnership governance support to Corporate Strategy and Technology leaders; this will include organizing periodic leadership and steering committee forums
- Where required, lead mobilization, planning, and execution of business use cases with Definity (both business and technology) and Google teams
- Lead a team of business analysts, systems analysts, and architects to develop use case planning deliverables in alignment with Enterprise Architecture strategy
- Interlock with Google-enabled use cases executed through the project Portfolio to ensure connectivity and alignment with the overall partnership governance
- When required, provide planning input and collateral for annual Portfolio and Business planning
- Establish and maintain practical project governance practices and forums, ensuring that team impediments and blockers are resolved in a timely manner, while also keeping executive stakeholder informed
- Manage and drive resolution / mitigation for known issues and risks
- Support coordination with TS Architects to develop high-level solution designs and TRB/ARB approvals
- Provide supporting data / insight to TS Leaders and Portfolio Managers where necessary
- Build strong working relationships within the TS organization to ensure optimal performance and ensure what we deliver meets business and technology objectives, results, and benefits
- Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time, and risk.
- Close project delivery with proper hand-over to operation / support teams
- Report into Executive leadership regularly to provide status updates
- Support TS platform leaders with informing portfolio plans and strategy
- Support ad-hoc project analysis and reporting
- Translate sprint plans in JIRA to timelines and commitments for reporting to executives.
- Support vendor RFP and RFI activities where necessary

**WHAT DO YOU BRING TO THIS ROLE?**
- Degree in business, computer science or a related discipline is preferred
- 5+ years of leading and implementing technology initiatives in financial services
- Experience in delivering IT initiatives through Agile / Iterative and Waterfall delivery methodologies
- Experience in leveraging DevOps philosophy and tooling to streamline development, testing, and deployment activities
- Experience in adapting Agile practices to implementing back-end, data-driven solutions / platforms with multiple cross-team dependencies
- Experience in successfully delivering initiatives with matrix structured teams consisting of dedicated and shared resources
- Experience in managing multiple cross-functional teams (BA, Dev, Testing, Security, Compliance, Infrastructure)
- Experience in delivering IT solutions in insurance or banking industries is an asset
- Demonstrate an ability to lead and manage a team in a busy and changing environment while fostering positive performance and engagement
- Models solid leadership skills with the ability to coach, develop, motivate, and retain staff.
- Strong analytical, time management and organizational skills
- Proactively communi