Technical Resource Coordinator

1 week ago

Toronto, Canada Klick Health Full time

**About Klick Health**

The Resource Coordinator is responsible for effective staff allocation, enabling efficient workflow and effectively reducing delivery risks within the SDLC.

As a member of the Resource Management team working in the Technology practice you will report into the Director, Resource and Capacity Planning. The Resource Coordinator is responsible for executing the Resource Management strategy within a specific business unit and is a trusted partner to our business leaders. Using critical thinking and creative solutioning, the RC facilitates staffing placements taking into consideration completing business needs, project requirements, practitioners experience, availability and development plans.

**Specific Duties and Responsibilities**:
- Maintain optimal staffing utilization for multiple disciplines
- Allocate resources proactively and in real time
- Manage allocation of shared staffing pools via scenario planning and workload balance
- Coordinate rapid change management
- Identify workflow inefficiencies and enable adherence to best practices
- Maintain skills matrix

**Qualifications**:
- 4-5 yrs in professional services environment, IT operations or resource management office
- Effective verbal/written communication and presentation skills
- Strong multi-tasking skills and ability to prioritize workload to meet deadlines and high volume of change
- Ability to create impact and influence with negotiation to drive motivation and alignment
- Project coordination Mediation skills
- Create calmness and clarity
- Adept at thriving in a rapid change management environment
- Knowledge of SDLC

**Nice to Have**:
- Familiarity with Resource Management Institute RMO best practices

LI-Hybrid #LI-TH1
- Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._

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