Terminal Supervisor

**Company Overview**

Seaport Intermodal is the Leading Asset-Based Intermodal Service Provider in Canada. We pride ourselves on delivering exceptional trans-border drayage services to/from US ports and railheads in Canada.

We're not just leading the industry, we're shaping its future. And, as we continue to grow, we're expanding our exceptional team. We invite you to join us on this journey of growth and to unlock your career potential with us. You provide us with your growth mindset, customer centricity, tenacity and persuasion skills and we'll provide a dynamic work environment where you can grow your skills and drive strategic partnerships that redefine success in the intermodal trucking space

**Role Overview**

The Terminal Supervisor is responsible for overseeing the efficient and safe operations of the Container Yard. This includes coordinating the movement and storage of containers, managing a team of yard employees, and ensuring compliance with safety and operational procedures. This role is accountable for building and sustaining positive employee engagement and customer satisfaction. The Terminal supervisor plays a key role in maintaining a smooth and organized workflow in the yard.

**Key Accountabilities**

**Yard Operations and Maintenance**
- Overseeing the functioning of the gate team (remote gate clerks, crane operators, shunter, etc.).
- Maintain the facilities, ensuring that the property is always safe, secure, and clean.
- Ensure a weekly schedule is prepared for the team.
- Work closely with the Terminal Manager on crane maintenance matters.
- Attend calls with customers and steam ship lines to provide weekly updates related to yard operations.
- Oversee the monthly yard maintenance and provide update to the Terminal Manager regarding the repairs and maintenance required in the yard.
- Answer customer calls regarding inventory status and assist in resolving customer queries.
- Notify relevant parties of equipment damage and schedule repairs as needed.
- Responsible for checking the inventory in the yard on a bi-weekly basis.
- Collaborate with Dispatch, Customer Service and Commercial teams to optimize container movement and satisfy customer commitments.
- Provide weekly dashboard of Yard report to Operations management team.
- Report yard driver turnaround time on a weekly basis.

**Leadership and Relationship Management**
- Responsible for the training, supervision, and engagement of direct reports, including on site and remote workers based in Canada and India.
- Ensure that all company safety policies and procedures are appropriately followed by employees.
- Conduct weekly one on one meetings with direct reports to enhance individual and team performance.
- Maintain direct and indirect communication with customers and third-party vendors as needed or assigned.
- Monitors and measures third-party vendor performance.

**About You**
- Excellent communication skills, with the ability to influence, build consensus and drive change in a highly decentralized company.
- Proven ability to adapt quickly to changing situations, leading with a solutions-oriented attitude and approach to problem solving.
- Strong interpersonal skills with the ability and desire to build effective cross-functional working relationships.
- Ability to function in a fast-paced environment and manage multiple priorities.
- Demonstrated organizational skills and a strong attention to detail.
- Have a collaborative approach, be results driven, and thrive working in a strong culture of teamwork.

**Qualifications**
- Degree or diploma from a recognized post-secondary educational institution, in the field of Logistics preferred.
- 2-3 years' experience in the logistics field is required.
- Minimum of 2 years’ experience in a supervisory role, with remote leadership experience considered an asset.

**What’s In it for You?**

At Seaport, we believe in recognizing and rewarding the hard work and dedication of our team. By joining us, you’ll not only play a key role in shaping people practices, but you’ll also enjoy a work environment that fosters growth, innovation, and collaboration.

**Here’s what you can expect**:

- **Competitive Salary**:We offer a salary package that reflects your experience and contributions.
- **Growth Opportunities**: We’re invested in your career development, offering professional and career development opportunities and training programs applicable to your role.
- **Work-Life Balance**: We understand the importance of balance and provide flexible working arrangements and time off policies.
- **Comprehensive Benefits**: Health and Dental Benefits, RRSP Matching program, Wellness reimbursement program, Employee Perks, Employee & Family Assistance Plan, and more
- **Inclusive Culture**: You’ll be part of a diverse and inclusive workplace where every voice matters.

Seaport is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. Seaport is committed to pro