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Sales Receptionist

3 weeks ago

Langley, Canada Willowbrook Chrysler Full time

The Receptionist/Admin Assistant is responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, managing inventory, filing, and assisting sales and other departments as needed

**Schedule**:
We are looking to hire a sales receptionist; 30-40 hrs. This includes evenings (4-9pm), weekends (8-6, 10-5) and some day shifts (8-4, 9-5). Hours may vary. Flexible schedule made 3 weeks in advance.

We are also looking for someone who would be willing to cover shifts as needed; this includes day, evening and weekend. There is always opportunity for more hours. We have two stores that are always needing more coverage.

Extended health benefits provided and vacation pay accrued.

**Primary Duties and Responsibilities**:

- Efficiently help customers (internal and external) with the highest level of service
- Answer and direct all incoming telephone lines on a multi-line switchboard
- Service all client inquiries in a prompt and effective fashion
- Perform basic bookkeeping, filing, and clerical duties
- Process payments for service department, deposits, online payments, etc.
- Manage new and used vehicle stock in process
- Tag and manage keys, organize factory vehicles, PDIs, etc.
- Request and organize dealer trades, payment, transportation, etc.
- Dispatch drivers and arrange paperwork
- Scan and file all used vehicle files according to our systems
- Gathering ICBC permits as required.
- Assisting the sales team with necessary documents required.
- Demonstrate behaviors consistent with the company’s expectations as it pertains to interactions with customers, colleagues and vendors

**Qualifications**:

- Minimum of 6-12 months of reception / customer service experience required.
- Exceptional telephone etiquette, experience using a paging system and multiline phone system.
- Excellent customer service and interpersonal communication skills, ability to work as a team, and also be able to work independently.
- Ability to multi-task in a busy / stimulating environment.
- Business-casual attire required.

**Job Types**: Full-time, Permanent, Casual

**Salary**: From $18.00 per hour

**Benefits**:

- Extended health care
- Flexible schedule

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- What is your availability? Please list any restrictions.
- What makes you stand out from other applicants?

**Experience**:

- Administrative: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person