Restaurant Manager

9 hours ago

Ajax, Canada Sultan Ahmet Full time

**About Us**:
Sultan Ahmet Turkish Cuisine is one of Canada’s highest-rated Turkish restaurants, known for authentic flavors and exceptional service. We are seeking a skilled and experienced Oven Chef to join our busy kitchen and handle the preparation of Turkish Pide, Lahmacun, bread, and Pide toppings.

**Key Responsibilities**:
As the General Manager, you will play a pivotal role in ensuring the smooth operation of our Ottawa location. Your primary responsibilities will include:

- **1. Operations Management**:_
- Oversee daily restaurant operations to ensure efficiency and excellence.
- Develop and implement operational procedures to maintain the highest standards of food quality, cleanliness, and safety.
- Monitor inventory and coordinate with suppliers to ensure the timely availability of ingredients and materials.
- **2. Staff Leadership and Development**:_
- Manage, mentor, and lead a diverse team of 25-30 employees, including waitstaff, kitchen staff, and supervisors.
- Create staff schedules, ensuring optimal coverage and adherence to labor laws.
- Facilitate staff training programs to maintain high service standards and foster a positive team culture.
- Address staff concerns and resolve conflicts promptly and effectively.
- **3. Financial Management**:_
- Control and monitor food costs to meet budgetary targets while maintaining quality.
- Ensure accurate cash handling, financial reporting, and adherence to financial policies.
- Drive profitability by identifying cost-saving opportunities without compromising customer satisfaction.
- **4. Customer Experience**:_
- Maintain a customer-first culture, ensuring all guests enjoy an exceptional dining experience.
- Handle customer inquiries and complaints with professionalism and efficiency.
- Collect and analyze customer feedback to implement improvements.
- **5. Compliance and Reporting**:_
- Ensure compliance with all health and safety regulations, including food handling protocols.
- Conduct regular audits of the restaurant to uphold brand standards.
- Report directly to senior management on performance metrics, challenges, and achievements.
- **Qualifications**:_

To excel in this role, you should possess the following qualifications:

- Experience: A minimum of 5 years in restaurant management, with experience managing teams of 25 or more employees.
- Industry Knowledge: Strong background in the food and hospitality sector, with a deep understanding of restaurant operations and food cost control.
- Leadership Skills: Demonstrated ability to lead and inspire a diverse team in a fast-paced environment.
- Customer Service: Exceptional customer service skills with a passion for creating memorable dining experiences.
- Financial Acumen: Strong financial management skills, including experience with budgeting, cost control, and profitability analysis.
- Problem-Solving: Excellent organizational and decision-making abilities, with a proactive approach to resolving issues.
- Availability: Willingness to work a 6-day work week, including weekends and holidays as required.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Application question(s):

- What other language besides English do you speak?

Work Location: In person

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