Circulation Assistant

4 days ago

Port Moody, Canada City of Port Moody Full time

Job Number:

- J0525-1157
- Job Title:

- Circulation Assistant (regular, part-time)
- Job Type:

- Regular Part-Time
- Employment Group:

- CUPE Inside
- Date Posted:

- May 26, 2025
- Closing Date:

- June 2, 2025
- Job Category:

- Library
- Branch/Location Office:

- Library
- City:

- Port Moody
- Province / State:

- British Columbia
- Salary Range:

- $31.97 - $34.39/Hour

Are you outgoing, energetic and customer-oriented? Join our exceptional public service team providing front-line service in the circulation section of the library. As a Circulation Assistant, you aim to create an exceptional customer experience. You understand the significance of face to face interactions and warmly welcome everyone who visits the library.

Main responsibilities include: checking in and out of library materials using automated library software; dealing with customer accounts and new customer registrations; using RFID technology; handling monetary transactions; sorting and filing; processing of new materials; promoting library services; and answering general and directional questions in person and over the phone.

**Requirements**:
This is a regular, part-time position with 5 regular weekly hours. The current hours of work for this position are:
Sundays from 11:45AM to 4:45PM.

**Basic Qualifications**:

- Secondary school graduation (Grade 12).
- Some knowledge of the library and its functions and procedures.
- Minimum six months of related experience, preferably working in a customer service position in retail or the hospitality industry. Experience with handling monetary transactions. Previous public library experience is highly desirable.
- Strong service commitment, flexibility, and willingness to assume a variety of assignments.
- Personable, with a desire to continually learn.
- Ability to contribute positively to and work effectively within a team environment.
- Ability to communicate clearly and concisely with both customers and colleagues.
- Ability to resolve conflicts and deal with difficult customer interactions.
- Ability to effectively prioritize workload to ensure efficiency.
- Solution oriented and self-motivated.
- Experience working with computers including proficient keyboarding skills.
- Ability to sort and file alphanumerically.
- Ability to perform the physical demands of the position (lift and carry books; push and pull carts of library materials; reach to place materials on library shelves; stand for several hours).

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