Receptionist

6 days ago

Brockville, Canada W.C Burgess Insurance Brokers Full time

W.C. Burgess Insurance Services has been proudly serving the Brockville community since 1988. We are looking to promote our current Receptionist and support her career path so now we need to hire her replacement

Our Receptionist is really the ambassador of our company and our culture. They are the first one the customers speak to when they call in or come into the office and the first person the teams sees when they arrive each day. They are the hub of everything else that goes on in the office so we want to make sure we get it right. We need someone that is super friendly, outgoing, and organized to make sure things run smoothly and customers have a great experience with us. This could either be your forever job or it may also be a great gateway into a future career in insurance.

This role is required to be in the office at our Brockville, ON location.

Sowhat will it be like to work here? Here’s what our employees had to say in our most recent employee engagement survey, where we had 100% participation from our team
- Overall I enjoy my job”
“Keep treating each other as though we are family”
“Our new leadership is doing an amazing job, setting high standards and goals for herself and encouraging others to do the same”_

**What Will You Spend Your Days Doing?**
- Answer calls in a professional and timely manner, directing them to the appropriate party.
- Greet all guests and visitors making them feel welcomed.
- Sort and distribute incoming and outgoing mail and courier and scan all incoming documents.
- Receive client payments.
- Provide additional administrative support to the Manager and brokers as required so they can focus on more efficiently servicing their customers.
- Responsible for all supply and equipment orders.
- Organize team/company meetings, events, training, etc.

**QUALIFICATIONS**
- Previous experience in an administrative or customer service-based role is required.
- Prior experience in an insurance brokerage is a definite asset.
- Adaptable and flexible, willing to help out with any task.
- Serving as the front-line ambassador for the brokerage, must remain positive and professional at all times.
- Exceptional attention to detail and organizational skills.

**Accessibility Statement**
If due to a disability you require accommodation or accessible format and communication support, please submit your request in writing and together, in partnership with Human Resources, we will work to develop an accommodation plan.

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brockville, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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