Residence Front Desk Receptionist
1 week ago
Residence
- Thunder Bay
- Full-time
- Permanent
**Overview**:
Under general supervision, the incumbent will provide clerical and reception support to Residence Services. When required hours of work and days scheduled may be modified to address the needs of the University. The following is a brief outline of the responsibilities.
**Responsibilities**:
- Answer phones and take messages from students, conference guests, contractors etc. when required;
- Transfer calls/inquires to appropriate locations when required;
- Receive trouble calls and service requests for residence and respond accordingly;
- Maintain accurate key inventory and issue and receive keys for students, staff, conference guests, travelers and contractors;
- Receives and sorts all incoming letter mail parcels and deliveries;
- Sends mail pick up notifications to students;
- Interacts with students, staff, conference guests, visitors and general public to provide and/or
obtain information on services, etc.;
- Organize and maintain various files of correspondence, records, brochures and other materials;
- Assess the condition of residence rooms prior to student arrival and departure as required;
- Other related duties as required.
**Qualifications**:
- Post-secondary education preferred along with 1 year clerk/receptionist experience;
- Front desk and customer experience are preferred;
- Demonstrated proficiency with PC’s, and various office programs including Microsoft Office (Word, Excel), Google Workspace, etc.;
- Ability to work independently and as part of a team;
- Excellent communication, organizational and interpersonal skills;
- Ability to work within a culturally diverse environment;
- Ability to work and handle all duties in a confidential manner;
- Ability to multitask and work under the pressure of deadlines;
- Ability to use a variety of office equipment including; photocopiers, printer and POS machine, etc.
- Must have a valid driver’s license;
- Familiarity with the Occupational Health & Safety Act, its regulations and other health and safety related legislation and standard experience in a service-related environment.
- Benefits Information- Why LakeheadApplication Deadline:
Friday, September 12, 2025 - 11:59pmSalary:
Level 5: $46,264.40 - 54,563.60Contact Information:
Reference Number:
COPE-25-15- Application Deadline:
- Friday, September 12, 2025 - 11:59pm
- Salary:
- Level 5: $46,264.40 - 54,563.60
- Yes, eligible for benefits
- Contact Information:
- Reference Number:
- COPE-25-15
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