Member Service Representative

4 days ago

Westlock, Canada Servus Credit Union Full time

**Hourly wage**: $19.29 - $24.12 per hour

**Additional information**: this is a casual position working less than 20 hours per week

Servus is growing We are looking for** a Member Service Representative at our Westlock Branch.**

Reporting to the Supervisor Member Service, you play a vital role as the face of our Credit Union. As a first point of contact in the branch, you will provide a personalized and friendly experience for each member responding to their inquiries, identifying financial needs, and providing recommendations for Servus products.

More specifically, the scope of your responsibilities will include, but are not limited to:

- Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Understanding member needs and identifying opportunities to promote Credit Union products and services - referring them to appropriate team members and external partners as required
- Achieving or exceeding assigned sales and referral goals
- Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
- Contributing positively to branch morale and a cohesive work environment

**Requirements**:
To qualify, you must have **customer service experience, proven sales experience, cash-handling experience, and a high school diploma**.

Although not required, the following are valuable assets:

- Previous experience working with a Financial Institution
- Post-secondary education in Finance (or related studies)

**Benefits**

Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career-building opportunities. Some of our benefits include:

- Immediate financial benefits
- Group RSP programs available after 3 months
- 6% vacation rate
- Flexible group benefit plan
- Flexible health and/or wellness spending account
- Employee/family assistance program

**What happens next?

  • Supervisor Member Service

    1 week ago

    Westlock, Canada Servus Credit Union Full time

    **Posting Closes: January 31, 2025** **Employment Status: Full-time (Monday - Friday)** **Compensation: $52,121-$65,152 per annum** Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20...

  • Beef Sales Representative

    6 days ago

    Westlock, Canada Nutreco Full time

    **Join Our Purpose - Feeding the Future** **Nutreco**is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines**:Skretting** is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. **Trouw Nutrition**...

  • Inside Sales Representative

    6 days ago

    Westlock, Canada Fountain Tire Full time

    Overview: **Join Our Team as a Inside Sales Representative at Fountain Tire Westlock** Are you a friendly and knowledgeable individual who is passionate about delivering exceptional customer service? Look no further! Fountain Tire Westlock is seeking a dedicated Inside Sales Representative to be part of our team. **Responsibilities**: - Share your product...

  • A&w Team Member

    2 weeks ago

    Westlock, Canada Canalta Food Services Ltd. Full time

    Our A&W located in Westlock, Alberta is now hiring for all full time and part part time team member positions! **As an A&W Team Member you receive**: - A competitive wage - Food discounts - Great training - Growth opportunities throughout the entire organization - Long-term friendships and working relationships - Experience in the service industry and...

  • Transportation Representative

    6 days ago

    Westlock, Canada Alberta Precision Labs Full time

    **Your Opportunity**: As a Driver for APL this position comes with numerous positive aspects that can be both professionally gratifying and personally fulfilling. Your work ensures that laboratory samples reach medical facilities on time, which is vital for accurate diagnoses and timely treatments. By facilitating the transportation of important medical...

  • Water Systems Sales Representative

    2 weeks ago

    Westlock, Canada Precision Design and Manufacturing Inc Full time

    Precision Design and Manufacturing is hiring this role for **Precision Water Systems**. We are seeking a dynamic and self-motivated Sales Representative to join our dynamic team. Precision Water Systems has evolved over the last few decades into a worldwide manufacturing producer of water distillation equipment. **What the Job Looks Like**: - Identify and...

  • Beef Sales Representative

    2 weeks ago

    Westlock, Canada Nutreco Full time

    **Beef Sales Representative - Northern AB**: **Join Our Purpose - Feeding the Future** Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines**:Skretting **is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a...

  • Residential Cleaner

    1 week ago

    Westlock, Canada Strong Arm Cleaning Service Corp. Full time

    **Seeking a Friendly and Dedicated Residential Cleaner to Expand Our Team** **Company Overview**: Strong Arm Cleaning Service is a friendly and professional residential cleaning company focused on delivering expectational results for our clients. We take pride in fostering a supportive work environment where our team members can grow and succeed. **Job...

  • Customer Service Representative

    3 days ago

    Westlock, AB TP M, Canada Nutrien Full time $45,000 - $60,000 per year

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive...

  • Occupational Therapist II

    3 weeks ago

    Westlock, Canada Alberta Health Services Full time

    As an Occupational Therapist II, you will be responsible for the coordination of occupational therapy and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II, you will be responsible to work both independently and as part of an...