Triage Coordinator

Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

**Responsibilities include, but are not limited to**:

- Clinical intake assessments of presenting mental health situation and student needs, including risk of self-harm using standardized screenings and probing questions.
- Collecting information on any current mental health diagnoses, medications, etc.
- Determining next steps, ranging from self-help apps, workshops, 1:1 counselling to crisis intervention (calling 911).
- In collaboration with the HWAS faculty and staff, will co-develop, co-organize and participate in events, workshops and promotional activities within HWAS
- Participating in case consultations with HWAS clinicians, including physicians, nurses, and counsellors for incoming students presenting with mental health concerns
- In collaboration with the HWAS faculty and staff, will co-develop, co-organize and participate in events, workshops and promotional activities within HWAS
- Creating, maintaining and accessing confidential personal health documentation of students in compliance with accepted practices, PHIPA legislation and professional standards
- Ensuring appropriate contact with external supports, including but not limited to calling 911 or COAST

**Qualifications**:

- Four-year degree in health or mental health, such as nursing or social work, leading to a membership as a regulated health care professional.
- Licensed or eligible to be licensed within a Regulated Health and/or Mental Health Profession within the province of Ontario.
- Post-graduate certificate or equivalent in mental health care or intervention (520 hours).
- Minimum of 5 years’ experience of progressive clinical experience in a mental health setting, preferably with young adults. Experience to include clinical intake and triage assessment in a health setting.
- Demonstrated experience providing counselling/mental health/crisis services.
- Experience in delivering culturally appropriate services to a diverse population of clients or students.
- Excellent written/oral communication, organizational, problem solving, analytical and teamwork skills.

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.