Self-management Program Coordinator

**Regional Self-Management Program Coordinator**
**(32 hours/week, Permanent)**

**Who We are**:
The Waterloo Wellington Self-Management Program (WWSMP) is hosted by Langs and funded by Ontario Health West. The role of the WWSMP is to coordinate self-management programs that support individuals and their caregivers in the Waterloo-Wellington region who are living with or at risk of developing chronic diseases. The role also includes providing self-management support training, education and mentoring to healthcare providers.
This program is one of 14 programs in the province.

**What We are Looking For**:
We are currently recruiting for a Self-Management Program Coordinator to join our Regional Coordination Centre team for a part-time position. This role is responsible for overall coordination of the regional self-management program. This involves planning effective, equitable workshops, building capacity across the Waterloo-Wellington region, and maintaining staffing and program-level responsibilities.
- A health care professional with a relevant degree currently licensed, registered, or certified according to the requirements of the profession in the Province of Ontario; or experience working in a professional health care position such as a health promoter or project manager with equivalent diploma/certification
- Experience in program planning or project management
- Excellent time management skills and ability to prioritize multiple conflicting demands
- Experience in performing needs analysis, environmental scans and report-writing
- Understanding of principles of self-management and self-management support
- Demonstrated leadership skills in supporting clinical practice change and education
- Ability to work well with others, build teams, foster an environment of innovative problem-solving, conflict resolution and collaborative relationships with all stakeholders
- Excellent interpersonal, verbal and written communication skills
- Experience in communications, program promotion, and public speaking
- Strong knowledge of computer systems (MS Office Suite) and website content management systems
- Proven ability to work independently, multi-task and meet deadlines
- High level of attention to detail, initiative, judgment and discretion

**In this role you will be expected to complete the following tasks**
- Lead the self-management team to ensure innovative and effective program planning and delivery of workshops
- Participate in recruitment, selection, and retention of workshop leaders and faculty including arrangement of training for new leaders
- Conduct regular planning activities and develop further programming for workshops based on the needs of the community
- Collaborate with varied health care organizations regionwide to offer programs, workshops, and support self-management strategies to support individuals and health care providers
- Connect and establish community organization partnerships including conducting site visits to new and previously established venues
- Coordinate leaders and workshop details across the region, including scheduling, venue, workplan, and effective communication with self
- management program facilitator and administrative assistant about registration, event materials, website updates
- Develop and support quality leaders through professional development activities including ongoing training and leader evaluation
- Ensure maintenance of program fidelity and quality assurance across various licenses
- Support program evaluation activities including compilation, presentation, review, and analysis, and gathering data for quarterly reports
- Create, update, and maintain SMP policies and procedures
- Communicate licencing program updates from Self Management Resource Centre (SRMC), Craving Change, Wounds Canada, etc) to manuals and workshop materials
- Develop evaluation plan including activities that consist of data compilation, review, analysis, and reporting
- Work collaboratively with the self-management team to develop promotional materials (brochures, publications, website updates and other social media) to promote awareness within the region
- Attend and present at community information sessions
- Collaborate with SMP team to contribute to centralized training program and other provincial SMP projects
- Participate in collaborative regional tables and provincial self-management meetings
- Collaborate with Regional Director for overall RCC office budget reconciliation

**What We Can Offer You**:
Langs is an organization where people belong. Langs is committed to promoting Inclusion, Diversity, Equity, and Access for all our staff, patients, participants, and volunteers. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Langs strives for an inclusive environment centred on employee wellbeing and suppo