Medical Receptionist

2 weeks ago

Belleville, Canada BALABHADRA MEDICINE PROFESSIONAL CORPORATION Full time

**Medical Receptionist**

**Start date: 01/03/2025.**

**Hours: Mon to Thu 8AM to 4 PM, Fri 08.00 AM until 12.00 PM and some late evenings and Saturday when the Dr on call once to maximum twice a year.**

**Total hours: 36 hours.**

**Annual leave plus Bank holidays-ON when Clinic will be closed.**

**Pay: TBC after interview, based on experience & committment.**

**Job Overview**

**Duties**
- Answer phone calls and direct callers to the right person when needed.
- Aid patients and health care professionals when they call and arrive at the clinic.
- Store information like patient history, laboratory & investigation results, hospital discharge letters and insurance forms.
- Ensure patients and visitors understand office policies.
- Process payments.
- Schedule appointments based on doctor availability.
- Call patients to remind them of upcoming appointments, recalls for chronic disease management and schedule off-site services.
- Complete electronic referrals, task on site Doctor in charge: pathology laboratory results and secondary care correspondence from hospitals, other health care and government organisations and private insurance companies.
- Completing support letters and other administrative paperwork as needed.
- Assist the doctor and his billing organisation Doctorcare in the billing process and read coding.

**Qualifications**
- Familiarity with medical terminology preferred.
- Experience with electronic medical records-EMR/PS Suites Telus systems preferred.
- Proven experience in a Family Physician Clinic or similar preferred.
- Strong understanding of phone systems and front desk operations.
- Excellent critical thinking skills and diligence.
- Ability to communicate technical information clearly to non-technical users.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- An initiative-taking approach to identifying issues before they become problems.
- Fluent in spoken and written English.

**Career progression within our company**

Future prospects of expansion of the company needs roles like Reception Manager, Administrative Manager and Clinic Manager.

Monthly supervision & daily support, IT skills training as identified for the role.

Join us in providing exceptional and person-centred support that enhances our operational efficiency. In return we guarantee work life balance, career progression where applicable, working within a small closely knitted team and a good location to commute easily with parking space.

Pay: From $18.00 per hour

Expected hours: 36 per week

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical receptionist: 1 year (required)

Work Location: In person

Application deadline: 2025-02-23
Expected start date: 2025-03-01

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