Security Operations Supervisor

Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.

**Position Overview**:
Reporting to the Director of Operations, the **Operations Supervisor** will play a key role in managing the day-to-day operations within the assigned geographical area. Responsibilities include:

- **Scheduling and Administration**: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
- **Client and Employee Communication**: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
- **Compliance and Discipline**: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary.
- **Operational Support**: Operate company vehicles, manage expense accounts, and perform other tasks as required.
- **Team Leadership**: Mentor and support the security team, promoting a positive work environment and ensuring team success.

**Essential Qualifications**
- **Technical Proficiency**: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
- **Communication Skills**: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
- **Organizational Skills**: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
- **Teamwork and Independence**: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.

**Interview Requirements**:

- Full G Drivers License with clean driving record
- Bondable (clear criminal record including the exemptions under the Private Security and Investigative Act).
- No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
- Ability and willingness to travel to London, ON’s Head Operations office on bi-weekly basis to participate in staff meetings when necessary.

**Additional Information**:

- An in-person interview is mandatory for this position.
- This role offers the chance to work in a collaborative environment where your contributions directly impact the success of the team and the company.
- As an Operations Supervisor, you will benefit from our career development programs and opportunities for advancement within the organization.

Pay: $20.00-$24.00 per hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Company car
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Application question(s):

- Do you own a vehicle?
- Are you the age of 25 or above for insurance purposes?
- Do you have any restrictions on your availability? If yes, please indicate them below
- Are you able to provide a clean driver's abstract?
- Are you able to work in Toronto and the surrounding area?

Licence/Certification:

- Class G Licence (required)
- Ontario Security Guard License (required)
- Do you have valid First aid/CPR from a WSIB approved agency (required)

Work Location: In person