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Guest Service Associate

3 weeks ago

Sherwood Park, Canada Massage Addict Sherwood Park Full time

We are looking for Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**HOURS OF OPERATION**:
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 5pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 75 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

**REQUIREMENTS & QUALIFICATIONS**
- 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation.

**WHAT WE OFFER**
- Professional, fun environment with a passionate team of colleagues
- Hourly wage plus commission

If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you

We thank all applicants but only those qualified will be contacted.

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 0-20 per week

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- Customer service: 2 years (required)

Work Location: In person