Client Services Coordinator

3 days ago

Halifax, Canada Safety Services Nova Scotia Full time

Job Summary:
Safety Services is the leading provincial Not for Profit training provider that specialises in Road Safety, Firearms Safety, Motorcycle Training & Occupational Health & Safety.

Safety Services NS is currently looking for an experienced **Client Services Coordinator **to support the administrative requirements of our clients. This role will be predominantly supporting the Motorcycle & Firearms Safety Team. The role is for 14 months to cover Maternity Leave, with the possibility of a permanent position should the opportunity arise.

The role includes;
- Perform general clerical duties
- Prepare and sort documents for data entry
- Enter data into database software
- Verify data and correct errors where necessary
- Scan and file documents into document management system or database
- Store completed documents in designated locations
- Prepare course prep and certification for training courses
- Schedule training at SSNS and corporate training
- Manage instructors schedules
- Follow up on training inquiries in a timely manner
- Coordinate the day-to-day operations of the programs
- Other duties as required to support other departments

**Requirements**:

- Exceptional communication skills (oral and written)
- Professional phone etiquette
- Strong work ethic, self-motivated and excellent time management skills
- Ability to work in a fast-paced environment
- Exceptional multi tasking skills
- Ability to work efficiently under pressure
- Excellent problem-solving skills and complaint handling
- Proficient in Microsoft Office Suite

**Why Safety Services NS?**
- Competitive wages
- RRSP matching
- Generous vacation & personal day allowance
- Health & wellness allowance
- Team building activities and socials
- A safe, professional and dynamic work environment
- Opportunities for growth and development
- An opportunity to support learning in the community
- Be part of the provinces leading Not for Profit training provider

**Job Types**: Full-time, Fixed term contract

Pay: $37,500.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 4 years (required)

Work Location: In person

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