General Manager

1 week ago

Whitecourt, Canada Ramada Whitecourt AB Noor Coperation Full time

**Job Overview**

**Responsibilities**
- Lead and manage all aspects of hotel operations, including staff management, inventory control, and customer service.
- Develop and implement operational policies and procedures to enhance efficiency and improve guest satisfaction.
- Oversee hiring, training, and performance evaluations of staff members, fostering a positive work environment.
- Ensure compliance with health and safety regulations, maintaining high standards in food quality and cleanliness.
- Manage budgets, forecasts, and financial reports to achieve operational goals.
- Collaborate with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
- Utilize POS systems for efficient order processing and inventory management.
- Address customer inquiries and resolve any issues promptly to maintain high levels of customer satisfaction.

**Experience**
- Proven experience of minimum 2 years as a Hotel Manager t or a similar role within the hospitality industry is essential.
- Minimum 5 experience required in the hotel industry or similar industry.
- Strong background in customer service with the ability to create memorable dining experiences for guests.
- Excellent communication skills with the ability to lead a diverse team effectively.
- Proficiency in using POS systems for operational efficiency is desirable.
- Financial experience of handling payrolls and coordinating with accounts departments.
- Minimum education required as hospitality graduate or similar.

Join our team as a General Manager where you can make an impact on our guests' experiences while leading a dedicated team in a vibrant hospitality environment

**Job Types**: Full-time, Permanent

Pay: $65,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Relocation assistance
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Hospitality: 5 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Expected start date: 2025-03-01

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