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Sales Operations Coordinator
2 weeks ago
Based in our Burlington office, the Sales Operations Coordinator will be responsible for providing fast and efficient order entry and simple quotation handling for Sales. A valuable resource who maintains clarity, frequency, and accuracy in all that they do. Ensures systematic and conscientious customer service. Acting as main liaison between internal and external customers to ensure that all aspects of the quote and order are completed in a timely, accurate manner. Integral part of the Sales team responsible for Orders and simple quotations. Is a manager of our customer's final perception of Endress+Hauser Canada Ltd, with a focus on an exceptional Customer Experience.
**Role+Responsibilities
- Order entry with speed, efficiency, and high degree of accuracy
- Preparation of simple quotation
- Ensure accuracy and correctedness of incoming PO's
- Direct handling of Customers Orders and Channel Partners Orders
- Maintaining Customer master accounts
- Objective of reducing unclean orders to below 2% on a consistent basis
- Fielding of Customer inquiries when received
- Main point of contact for Inside Sales, Logistics, Accounting, Service, and Marketing regarding orders
- Ensures all appropriate procedures are followed in accordance with the One BPM Process and ISO 9001 guidelines
- Any other duties as assigned
**Qualification+Profile
- Post-secondary education or equivalent experience in administration
- Minimum 2-3 years of data entry experience required
- Experience with SAP platform
- Knowledge of ISO 9001 Quality Management System
- Working knowledge of Computer Processing Software (Microsoft Excel, Word)
- Bilingualism (English/French) is an asset
**Benefit+Perks
- Flexible work environment
- Unique Culture from privately owned family company
- New Net Zero CarbonEnergy Lead Gold office
- Community Involvement
**Contact Us+Apply
Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status, or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.
