Provincial Instructor Mentor

2 weeks ago

Vancouver, Canada St. John Ambulance Full time

**Who We Are**

St. John Ambulance British Columbia & Yukon (SJA BCY) is a not-for-profit mission-led enterprise committed to _empowering safer communities through first aid leadership_. SJA BCY is part of the federated St. John Ambulance organization in Canada, which is represented from coast to coast. We are privileged to be part of an organization with over 900 years of service to humanity. Today, SJA BCY is a market leader in the development and delivery of first aid courses and products while supporting first aid in communities through our 1500 plus volunteers.

**The Opportunity**

Our British Columbia and Yukon headquarters is seeking a Provincial Instructor Mentor for our Learning, Development, and Standards (LDS) team. You are an extraordinary communicator who will be mentoring and monitoring current instructors across the province. You will ensure that all duties and responsibilities are completed accurately and delivered with high quality, in a timely and professional manner. This includes ensuring a quality image conveyed by St. John Ambulance BC & Yukon, at all times, and consistently and effectively communicating the St. John Ambulance vision. This position may require working overtime, weekends, and travelling to various parts of BC and Yukon.

**Responsibilities and Duties**
- Work with the Instructor Care Specialist to coordinate with branches, experienced instructors, instructor-trainers, and monitors for team teaching and monitoring;
- Monitor instructors during their initial certification and as a part of the routine/competency process;
- Provide on the field mentoring to instructors;
- Assist with “in class” instructor/client issues/disputes;
- Answer questions regarding course standards, equipment, materials, and instructional policies that branch staff may have;
- Teach classes as needed;
- Be available outside of typical business hours (i.e. overtime, weekends); and
- Travel to various parts of BC and Yukon, as needed.

**Qualifications and Skills**
- Fluent in English;
- Organized and self-motivated;
- Excellent and professional communication skills (written and verbal);
- Strong conflict resolution skills;
- Current IDP/GFA instructor;
- Current EFI instructor; and
- Current monitor.

**Why Join SJA BCY?**
- Competitive compensation package and a commitment to creating a growth environment for everyone on our team;
- An opportunity to work in a historic and impactful organization that saves people’s lives;
- Comprehensive benefits package; and
- Pension plan with employer matching program.

SJA BCY is a welcoming and collaborative organization. We welcome diversity in our organization and qualified applicants of all backgrounds are encouraged to apply.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- IDP/GFA instructor: 1 year (preferred)
- EFI instructor: 1 year (preferred)
- First aid monitor: 1 year (preferred)

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