Supervisor, Sales

5 hours ago

Halifax, Canada Newfold Digital Full time

The Sales Supervisor will oversee the day-to-day operations of a team of Sales Representatives. They will motivate, train and evaluate the Sales Representatives and ensure that their responsibilities are performed in a timely and accurate manner with a focus on increasing sales, call activity and other Key Performance Indicators as well as continuous improvement in departmental process.

What you’ll do:

- Oversee and monitor daily activities of outbound sales reps.
- Monitor calls and provide appropriate level of coaching and counseling as appropriate
- Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes and actions.
- Recruit, hire and provide coaching and development to team members.
- Responsible for ensuring the team’s monthly sales goals are met.
- Learn and coach to full Proserve product suite.
- Develop daily, weekly, and monthly goals for team and drives accountability down to sales team.

Who you are:

- Two to three years telesales experience with a track record of achievement of sales goals and quotas
- Two to three years of team lead or supervisory experience in an outbound environment
- Proficiency in Microsoft Word, PowerPoint, and Excel
- Working knowledge of systems and processes within Newfold Outbound Sales
- High level of integrity

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