Sales Support

Job Description

Sales Support - Prairie Zone

R4

Calgary, AB

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

Job Summary:
What We'll Bring:
- A hybrid work environment- A work environment built on teamwork, flexibility, and respect- Competitive compensation package including health and dental benefits, and bonus- Health and dental benefits effective immediately- Company pension plan with matched contribution- Associate vehicle discount program- Professional growth and development programs to help advance your career, as well as tuition reimbursement- Fitness reimbursement- Great company culture - Respect for people and continuous improvement is at our core- Paid holiday shutdown and competitive paid time off benefits- Summer Hours - condensed work week during the summer- Sabbatical Leave Program

What You’ll Be Doing:
Inventory Management- Monitor Zone and Dealer inventory levels and identify potential opportunities and risks- Answer ASM and Dealer inquiries related to supply chain such as ETAs, vehicle holds and trade history- Work with field staff to determine and administer the allocation of all specialty product to dealers on a monthly basis (including hybrids, special editions and supplemental product)

Reporting- Utilize SAP Business Intelligence (BI) to provide rich data to multiple stakeholders- Monthly sales reports to dealers and internal TCI departments- Maintain and enhance existing reporting tools using knowledge of Sales KPI and Excel- Assist Sales Manager and ASMs in generation of Annual Dealer Review and Objectives (ADRO)- Assist Sales Manager with monthly sales targets for dealers

Communications- Coordinate events and meetings within the department and with dealers- Develop - and occasionally deliver - compelling presentations for dealers-
- Communicate all national programing to dealers (e.g. Marketing, Toyota University, National Sales)

Marketing and Competitive Analysis- Monitor and collate competitor sales data and activities- Support the Zone Toyota Dealer Association (TDA) marketing agency, assisting with monthly vehicle analytics and presentations to support advertising campaigns.

Other- Zone contact for Fleet processing and communication.- Callidus point of contact for Dealers and ASMs in dispute resolution- Provide coverage for ASMs during vacations or absences- Other duties as requested/required

What You Bring:
- University/College degree/diploma in related discipline- Minimum 3-years related work experience- Distribution and product planning experience preferred.- Excellent verbal and written communication skills.- Excellent interpersonal and relationship building skills.- Strong sense of initiative.- Advanced Excel skills; intermediate PowerPoint; some experience with SAP BI- Proven ability to initiate & improve work processes to increase efficiencies

What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.