Rft Program Coordinator, Glacierview Apartments

**POSTING NUMBER**:

- 2024-054**POSITION**:

- Program Coordinator, Regular Full
- Time

**UNION**:

- HEU - MPA Certification**PROGRAMS**:

- Glacierview Apartments**LOCATION**:

- Abbotsford**SALARY RANGE**:

- Grid 37: $33.89 - $35.58**HOURS OF PAY**:

- 37.5 hours per week**SCHEDULE**:

- Monday to Friday: 0700 hrs to 1500 hrs**START DATE**:

- October 7, 2024- Qualifications and job description attached.

Internal applicants no later than 5:00pm on Monday, September 30, 2024.

External applicants no later than 5:00pm on Monday, October 7, 2024.

**Job Description - Program Coordinator**

Assisted Living

**Classification Benchmark**:

- Residence Coordinator**Grid Level**:

- Grid 37**Collective Agreement**:

- Community Subsector Association**Reports to**:

- Manager, Housing Programs**Job Summary**

Working in and from the partner apartment building, the Enhanced Housing Team provides assistance, support and basic skill training to tenants in their living environment while encouraging independence, self-responsibility, and healthy lifestyle choices.

The program coordinator oversees the day-to-day operation of the program by performing duties such as ensuring adherence to residence policies and procedures, supervising staff and monitoring resident safety.

**Functions & Responsibilities**
- Interviews clients, gathers background information, assesses and determines client suitability for the housing program. Informs clients of program policies and procedures and makes referrals to other programs as required.
- Coordinates staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orientating new staff and maintaining timekeeping and attendance records. Resolves staffing problems, including calling in staff to ensure appropriate staffing levels.
- In conjunction with the tenants, develops and oversees individual tenant plans. Participates in case planning with tenants and/or collateral service providers to meet the needs of the tenant and the community. This also includes the coordination of a formal medication support program as required by participants. Reviews feedback and input regarding the tenants’ needs, performance and progress.
- Advocates for clients by problem solving in areas such as financial assistance, accessing community resources and obtaining volunteer placements. Provides crisis intervention in situations such as medical emergencies and client disputes.
- Reviews and maintains related documentation such as individual tenant plans. Maintains BC Housing required data.
- Assists in the preparation of the budget for assigned programs and/or services, monitors and authorizes budgeted expenditures and assists with financial reports and payments. Maintains related records and reports.
- Ensures the maintenance, cleanliness and safety of programs and residence. Contacts BC Housing for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies.
- Reviews and maintains related documentation such as resident progress reports and care plans.
- Acts as a liaison with community agencies and promotes and encourages community involvement in the program.
- Provides direction to clients and/or volunteers and monitors and assists as required.
- Coordinates participant meal program.
- Fulfills all functions and responsibilities of Mental Health Workers in their program(s) of supervision as needed.
- Performs other related duties as assigned.

**Education, Training & Experience**
- B.A. in Behavioral Science or Diploma in Community Social Service - Mental Health specific preferred.
- A minimum of three (3) years’ experience in a similar setting with a mental health or addictions related agency, with responsibility for front line outreach service delivery, crisis intervention, debriefing and support, conflict resolution and case planning or an equivalent combination of education, training and experience.
- Three (3) years’ experience working with people with mental illness or those at risk of homelessness and a demonstrated commitment to promoting empowerment and individual/group advocacy.
- Formal leadership training and two (2) years’ experience providing leadership in a team setting, including motivating, coaching and providing feedback to team members, or equivalent combination of training and experience.
- Experience in monitoring case loads, and prioritizing and assigning front line services.
- Extensive working knowledge of psychosocial rehabilitation approaches and services including individual service plan development and implementation and life skills training.
- A solid background and knowledge of concurrent disorders with related work experience.
- Satisfactory criminal record check.
- Compliance with the Fraser Health Tuberculosis Testing and Immunization Guideline in Adult Residential Care.
- Exper